Quality and Support Engineer - Hounslow, Middlesex
MAIN DUTIES OF THE POST
Quality Management - managing technical documentation, CAPA and writing/maintaining processes and procedures in compliance with ISO13485 QMS system. Verification and validation of ISO process and procedures.
Customer Technical support - installation, maintenance and troubleshooting of medical devices and RF products at customer sites in Europe and Middle East.
Design / R&D support - active team member in design of new innovative products and research projects
Manufacturing support - active team member in manufacturing of medical device and plasma products.
KEY COMPETENCIES REQUIRED
Drive to succeed - The drive and ambition to put energy into achieving results and take action to exceed goals and expectations.
Flexibility and Resilience - the ambition to achieve results in demanding business environments. Be resilient, adapt and respond positively to a variety of situations and people to meet changing priorities.
Quality objectives- The desire to meet the needs and expectations of product quality. Attention to detail is a requirement.
Initiative - The drive to identify or anticipate changes, including an active and creative approach to addressing those opportunities or challenges. Take the initiative and look for new challenges to develop the business.
Willingness to travel in UK, Europe and Middle East. Driving Licence required
Communication, impact & influence - The ability to convince, persuade, influence or impress others (internally and externally) towards a point of view, including working collaboratively with others to gain agreement to a course of action, idea or future vision.
Build a relationship of respect and trust with customers, collaborators and suppliers.
Electronic or Electrical
Engineering degree or equivalent
IT skills Must be competent in the use of
MS Office, particularly Excel,
Word, and Power Point to intermediate level.
Must be fluent in written and spoken English
Knowledge & Experience
2 years work experience
Experience of ISO13485 or ISO9001 Quality role.
Experience of working in an engineering environment
Experience of working in a medical device design role