Workplace Consultant

Computacenter Limited
Hatfield, UK
Closing date
14 Oct 2020

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Technology & New Media
Contract Type
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Company description:

About us

Computacenter is a leading independent provider of IT infrastructure services. We have about 16,000 employees worldwide who are accompanying our international customers on their path to digital transformation.

Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.

At our service desk locations, you can expect a dynamic, international and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging makes you feel like being part of a great community.

Interested in joining a company

Job description:

Package Description
  • Consultant - Workplace (Physical Desktop)
  • Competitive salary + fully flexible benefits scheme + car
  • Flexible UK base location with regular UK wide travel

Job Introduction

A fantastic opportunity has arisen for a Consultant to join our dynamic and rapidly expanding Workplace Group within Computacenter's Consultancy Practice. With a strong focus on Microsoft desktop and deployment technologies, this role will provide exciting opportunities to be involved in projects for some of the UK's largest corporate organisations.

As the UK market leader, with over 55% of Windows 7 enterprise migrations in the UK and the 3rd largest Windows migration partner globally, there are extensive development and training opportunities to aid career progression. This role will provide opportunities for regular travel across the UK.

Role Responsibility
  • Undertake individual consultancy assignments, analysing customer requirements, gathering and analysing data, recommending solutions
  • Technically manage the design and implementation of solutions, with the exception of those which are high risk/large scale
  • Ensure consultancy assignments are undertaken consistently and with quality, using Computacenter methodologies
  • Highlight all technical risks so that Computacenter's exposure to commercial risk can be minimised
  • Responsible for the quality of all technical deliverables produced by the team
  • Attend and present at customer workshops and meetings
  • Produce / update all assignment documentation
  • Ensure that handover to the relevant support organisation is successfully completed
  • Provide technical support as requested, for internal and external customers
  • Work as part of a team on larger solutions
  • Identify other Computacenter service and sales opportunities
  • Keep up-to-date with current and future technologies, products and strategies
  • Build and enhance relationships with peers and Computacenter's sales force (Account Managers, Client Directors, Sales Specialists)
  • Assist with presales technical enquiries
  • Attend customer opportunity / strategy meetings, including presenting solutions from a commercial and business perspective
  • Assist with qualification of designs or opportunities
  • Provide appropriate contributions to Invitations To Tender, Requests For Quote, Requests For Purchase, etc.

The Ideal Candidate
  • Desktop deployment experience - mass rollouts of Windows 8 or 7
  • Technical knowledge of Windows 10
  • Microsoft Deployment Toolkit (MDT)
  • Deployment Toolset(s) - System Center Configuration Manager (SCCM)
  • Desktop application knowledge - Office 2010 and 2013
  • Desktop security products knowledge - Bitlocker or relevant disk encryption software / System Centre Endpoint Protection / Symantec Endpoint Protection or relevant vendor anti-virus / Group Policy
  • Microsoft Professional Qualifications - additional accreditations with other vendors desirable

Desired Skills
  • Microsoft Active Directory and Windows Server knowledge
  • Microsoft Desktop Optimisation Pack (MDOP) - App-V, UE-V and MBAM
  • MS Security Products - System Center Endpoint Protection
  • AppSense - Application Manager and Environment Manager
  • Desktop virtualisation - Citrix XenApp, XenDesktop, VMware View
  • MS Exchange / Office Communication Server
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