Technical Consultant

Employer
The Fordy Group
Location
Tregonhawke, UK
Salary
Competitive
Closing date
17 Sep 2020

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Sector
Technology & New Media
Contract Type
Permanent
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Technical Consultant



The Company

A pioneering technology organisation, bringing clinical applications to users via the use of mobile devices within acute hospitals.

Mobile/server technology provides services which free clinicians from desktop PCs and allow them to leverage real-time patient and hospital information to make timely and appropriate clinical decisions. The company uniquely provides a whole hospital EPR or can deliver modules such as deliver electronic observations, handover, task management and clinical assessments. Accompanying governance and escalation management integrates essential patient safety safeguards.

Company culture is clinically-led, centred around patient care and providing quality solutions and support to our customers. Our offices are in Wokingham, with customers throughout the UK.

About the role

The responsibilities of the Technical Consultant role include, but are not limited to: Being the knowledgeable technical point of contact for nominated Nervecentre Software customers. To be effective in this role requires strong technical skills, excellent knowledge of the product which will be acquired once in role, and strong personal skills to support our collaborative approach to working with customers.

Providing those customers, throughout the project delivery lifecycle, expert consultancy services in the design, integration, configuration and implementation of the solution in order to help them to assess their own activities and resource requirements. This will involve the creation and maintenance of customer-centric design materials.

Working on-site (3 days a week should be expected), across the UK and potentially overseas, and remotely with customer installations; this will usually be within business hours, but there will also be a requirement, on an ad hoc occasional basis, to work unsocial hours to support customer go-live and upgrade activities (out of hours work benefits from additional pay).

Technical Skills Required

Knowledge of the following is required or advantageous; candidates should be clear on their skill level for each. • Database technologies and architectures - design-level knowledge is desirable. SQL (preferably MySQL) - candidates should be comfortable with using SQL to diagnose and rectify database issues on live customer deployments. • Linux - a working knowledge, a deeper understanding is desirable. • HL7/FHIR - a working knowledge is desirable. • Shell scripts - a working knowledge is desirable. • Javascript - a working knowledge is desirable. • Networking - a working knowledge is desirable. • Virtualisation - a working knowledge of VMWare or other virtualisation environments, on customer sites or cloud-hosted, is desirable. • Resilient, real-time architectures - experience in designing, maintaining and/or resolving problems with such solutions is desirable. • Troubleshooting - experience in diagnosing problems in a customer-facing role is required. • Microsoft Word - an ability to create logical and well-constructed documentation is required.

Non-technical requirements

• Possess excellent English written and oral communication skills. • Be self-motivated and able to work with minimal supervision. • Quickly learn new technologies and skills, with a clear focus on results. • Plan work activities in a logical and clear manner. • Collaborate effectively with customers and colleagues both in person and by phone, email, and other collaborative tools. • Be patient and helpful with customers and colleagues. • Hold a full UK driving license.

Salary

Salary for this role is negotiable dependent upon experience

Contact

To discuss in more detail contact me on here or on my personal email at James.Webb@thefordygroup.com
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