Product Manager

The Growth Works
Cranford, UK
Closing date
22 Sep 2020

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Technology & New Media
Contract Type
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We are an exciting broad & fast-growing strategy, innovation & growth consultancy working with leading hotel groups & hospitality schools in the dynamic travel industry, and we are investing in a new Digital Mentoring Platform.

The Covid-19 pandemic, has devastated revenues, operations, employees and customers of UK and global hospitality businesses. To help an industry in need, we founded "The Growth Works Network", an online mentoring service, connecting hospitality students and early career professionals (mentees) with experienced industry leaders (mentors) who have seen, survived and performed in past crises and challenges. The Growth Works Network is now a global mentorship platform to connect, uplift, educate and innovate.

In order to now transform an already successful service into a digital world-class mentoring programme, powered by a bespoke technological solution, we are seeking a passionate and experienced Product Manager to help us continue to understand our customers, build solid roadmaps, select IT partners, and design and oversee the agile development of a technical product with a 6-figure investment budget.

Our work values:
  • Better Together - we are all about industry collaboration; transparent team working
  • Always learning - we take on new challenges; read around the subject
  • Adaptable & gets things done -we have a go at helping out on the big things that matter
  • Committed passion - we get the mission; we stick when things are tough

  • Lead the design, development & investment in a new technology platform for our mentoring service (from our existing combination of tools like Slack, Zoom, Google forms etc)
  • Gather user and customer feedback to design and improve technology products
  • Create and manage a product roadmap to help align the team on fast-moving innovation
  • Write user stories / specifications for technical R&D teams
  • Select and manage a 3rd party technical team
  • Launch, grow, iterate and improve our new technical products
  • Lead and coach 1 or 2 junior product management professionals / apprentices

Experience and Skills
  • Experience in designing new technology platforms, ideally 'marketplaces' with 2 user types
  • Experience working in dynamic technology start-ups where products are rapidly designed, created and launched
  • Strong influencing skills to align multiple working teams to deliver work
  • Passionate about creating an experience that keeps mentors and mentees active and engaged
  • Customer-centric design - experience in writing user stories / specifications and directing the work of technical teams
  • Willingness and passion to coach/train others in your team
  • Travel & Hospitality experience a plus

Location - Mostly remote, but able to come to London at least once a month (in normal circumstances) to work closer with the team
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