Senior Network Engineer

Employer
TP ICAP
Location
Fleet Street, UK
Salary
Competitive
Closing date
14 Oct 2020

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Sector
Technology & New Media
Contract Type
Permanent
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Job duties:

The Senior Network Engineer is responsible for the delivery of Network Engineering projects and providing 3rd level technical support for TP ICAP's global network infrastructure. As part of a Global Network Engineering team, the successful candidate will be a strong technical lead with excellent troubleshooting skills.



Key Responsibilities:

· Implement network engineering projects globally

· Ensure engineering projects are transitioned to the network operations team following the TPICAP Permit to Operate process

· Provide L3 technical support for TP ICAP's global network infrastructure

· Ensure all changes to production follow the TPICAP Permit to Operate process and adhere to Change Control processes

· Troubleshoot complex technical issues, working with customers and third-party suppliers

· Resolve incidents, requests and changes in a timely manner, including escalations

· Provide mentoring and support for L1/L2 engineers in Network Operations

· Contribute to knowledge sharing by maintaining accurate documentation and KB articles

· Assist with reporting requirements, including performance and capacity planning

Requirements for the Role:

Technical

· Strong knowledge of Cisco routing and switching, preferably including Qos, MPLS, Multicast, Nexus & ACI

· Good knowledge of firewall platforms & VPN technologies

· Good knowledge of application & content delivery platforms

· Strong knowledge of network management tools, including Solarwinds

· Strong knowledge of packet level troubleshooting with Wireshark

· Knowledge of Voice applications including CUCM & SfB

· Strong knowledge of automation tools including Ansible and Python.

Non-Technical

· Excellent customer service skills with an emphasis upon ownership and communication,

· Enthusiastic about networking with a keen willingness to share knowledge and help peers

· Robust appreciation of the impact and risk of changes in a business critical environment

· Eager to learn and to 'roll up sleeves' in a busy environment

· A pro-active approach to Service Management, focus on preventative to reactive support.

· Shift left Continuous Improvement approach

Experience

· 5+ years' experience in an engineering role supporting global enterprise networks

· Experience working in Financial Services, either directly or through a service provider

· Knowledge and experience of ITIL working practices, including change management

Qualifications

· Educated to degree level in a technical discipline, or equivalent experience

· Minimum Experienced Cisco CCNP qualified with CCIE being desirable (now or in the future)
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