Role: Support Analyst
FJR Technology is partnering with a Manchester based MSP in their search for a Support Analyst. The business prides themselves on their creative and scalable solutions. The business develop bespoke, cutting edge tech across a range of industries.
If you love what you do and can embrace constant change and love playing with the latest tech/new toys then this is definitely the spot for you.
The workforce with a diverse background but singing from the same hymn sheet is what contributes to a strong, successful team.
This role also includes remote working.
I am looking for individuals who can provide a mix of both technical and customer support for a range of products including; hosted infrastructure, networking, connectivity and bespoke solutions.
You will need to be experienced in provide 1st and 2nd Line Support, delivering a friendly and efficient service in a MSP/ISP.
Knowledge of the ITIL framework
Experience managing a virtualised hosting environment (VMware)
Windows Server (configuration, administration and support)
Experience managing networks, firewalls routers & switches
If this role sounds of interest please apply accordingly. Alternatively, if you would like to discuss in more detail please contact Anthony Lodge at FJR Technology, Manchester.