Support Analyst

Employer
FJR Group
Location
Civic Centre, UK
Salary
Competitive
Closing date
14 Oct 2020

View more

Sector
Technology & New Media
Contract Type
Permanent
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Role: Support Analyst

Location: Manchester

Salary: £25-30k

FJR Technology is partnering with a Manchester based MSP in their search for a Support Analyst. The business prides themselves on their creative and scalable solutions. The business develop bespoke, cutting edge tech across a range of industries.

The office

If you love what you do and can embrace constant change and love playing with the latest tech/new toys then this is definitely the spot for you.

The workforce with a diverse background but singing from the same hymn sheet is what contributes to a strong, successful team.

This role also includes remote working.

About You

I am looking for individuals who can provide a mix of both technical and customer support for a range of products including; hosted infrastructure, networking, connectivity and bespoke solutions.

You will need to be experienced in provide 1st and 2nd Line Support, delivering a friendly and efficient service in a MSP/ISP.

Skills

Knowledge of the ITIL framework

Experience managing a virtualised hosting environment (VMware)

Windows Server (configuration, administration and support)

Active Directory

Experience managing networks, firewalls routers & switches

If this role sounds of interest please apply accordingly. Alternatively, if you would like to discuss in more detail please contact Anthony Lodge at FJR Technology, Manchester.
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