IT Service Desk Analyst

Redrock Consulting Limited
Newport, UK
Closing date
22 Sep 2020

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Technology & New Media
Contract Type
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An excellent opportunity has arisen within a leading organisation based in Newport.

The organisation requires an IT Service Desk Analyst to join it's thriving operation during a period of extended growth.

You will take responsibility for providing 1st Line Helpdesk Support within an ITIL driven environment, resolving technical issues and escalating to the level 2 team where needed.

You will have experience working within a 1st Line, Helpdesk, Service Desk environment, ideally holding an ITIL certification. Previous experience with VMWare, mobile device management or SCCM would be an advantage.

Job Title: 1st Line IT Service Desk Analyst
Location: Newport
Salary: £21k to £25k
Key Skills: Windows Active Directory 1st Line Service Desk Helpdesk
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