Working as part of a team assisting the business in delivering appropriate customer outcomes in accordance with the regulatory framework; across all areas of the business including servicing of mortgages and loan. The role involves providing technical support and guidance to the business in relation to policies, procedures and training.
The role would suit an articulate compliance professional with extensive knowledge of financial services regulation across lending. Doing the right thing, challenging the way things are done and influencing management to drive positive change are qualities required for the role.
Work alongside colleagues across Target to provide ongoing advice and guidance on regulatory requirements, and assisting the business in raising operational and service standards through the identification and recommendation of best practices.
Build strong & effective working relationships across the business to help embed and promote a compliance and risk culture across the business.
Responsible for own self development.
Ensure that focus on appropriate customer outcomes is embedded in all department processes through controlled sign off of company policies, procedures and letters.
Confidently communicate at a senior level, both internally and externally, in relation to regulation/rules/guidance and the impact.
Monitor regulatory fines and other market initiatives and complete business gap analysis to ensure Target practices and processes, and those of its clients, are not exposed to such weaknesses, and are amended where required.
Support operational and regulatory projects acting as compliance SME to ensure regulatory requirements are met and any risks to the business are mitigated.
Assist in the development of training and reference material and standards & procedures documentation.
Attend and contribute to Client service review meetings discussing performance, quality and regulatory change.
Maintain, and keep updated, Compliance frameworks, policies and procedures in line with regulatory change or clients' requirements.
Compile compliance reports for both internal and external stakeholders.
Detailed knowledge of FCA rules and guidance including MCOB, CONC, CCA, DPA, DISP
Detailed knowledge of lending products
Ability to review & interpret regulatory, industry and internal standards.
Strong inter-personal communications skills
Attention to detail with ability to interpret complex
Ability to plan work load to ensure delivery to stringent timeframes
Maintain awareness of regulatory developments whist assessing the impact and implementing changes