Shop Manager

Employer
KJ's Laundry
Location
West End, UK
Salary
Competitive
Closing date
26 Sep 2020

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Sector
Retail
Contract Type
Permanent
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  • Managing and motivating a team to increase sales and ensure efficiency;
  • Managing stock levels and making key decisions about stock control;
  • Using information technology to record sales figures, for data analysis and forward planning.
  • Dealing with staffing issues, managing the rota and workload of shop staff
  • Ensuring standards for quality customer service are met; dealing with customer requests in a timely manner.
  • Responding to customer complaints and comments.
  • Organising in-store displays and windows.
  • Ensuring shop floor always looks good, identifying issues to ensure.
  • Maintaining awareness of customer and fashion trends and being able to offer good shopping advice.
  • Keeping a customer book and building relationships with loyal customers.
  • Monitoring the local competition.
  • Using social media.
  • Managing the online shop, stock levels and uploading product
  • Organising website photo shoots - pulling outfits together.
  • General organisation of shop to ensure smooth running and efficiency of shop
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