Billing/Office Administrator

CIntra Software and Services
Whitfield, UK
Closing date
18 Sep 2020

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Contract Type
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Job Title: Billing Administrator

Location: South Gloucestershire

Contract Type: Permanent

Hours: Part Time

Position Summary

Cintra Software & services is an established database services provider and Oracle Platinum Partner. The company is growing at a fast pace and has a global presence with offices in the UK, US and India.

The Sales & Billings Assistant is responsible for providing financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under their control. The Sales Billings Assistant will work closely with the Sales, Project Managers and Project Leads on the operational side of Sales & Service delivery.

We are looking for a strong professional who understands the Sales process and Consulting project lifecycle, methodology and key deliverables. Must be self-motivated with a strong sense of teamwork and the ability to achieve a good rapport with clients.

The position would suit someone with AR experience and payroll experience.

Office location is Falfield, hours ideally 3 days per week, 10am - 15:00pm. However this is flexible.

Requirements and Responsibilities

  • Provide support to the Billing and HR team across a wide range of activities and functions and serve as a back up
  • Accurately prepare client invoices in accordance with terms of contract and within expected timeframes
  • Ensure that all invoices are sent to clients by e-mail, mail and system upload in a timely manner
  • Make sure that all projects are accounted for in monthly billing cycle
  • Maintain accurate billing records
  • Collaborate with the Consulting Services Management and Sales Account Managers to resolve billing discrepancies
  • Prepare and process vendor purchase orders and invoice customers
  • File and maintain accurate purchase order and sales invoice records
  • Follow up on past due invoices, make timely collection calls and ensure all clients remain informed on their outstanding debts and deadlines.
  • Assist with receiving and sorting incoming payments, make sure that the payments are applied to the correct invoices and maintaining an up-to-date account receivable records
  • Provide up-to-date AR reports to senior management
  • Review SOW's (Statement of Work) and consulting POs to gain understanding of specific requirements and help prevent budget overages
  • Assist with creating new users in the timesheet system for new hires during the onboarding process
  • Monitor emails coming to the general accounting mailbox and ensure that all requests are responded to in a timely manner
  • Provide exceptional customer service to enhance internal and external client experience and satisfaction
  • Perform all other duties as necessary and as assigned

Qualifications & Educational Requirements

  • Minimum 2 years, experience as a billing specialist
  • Accounts receivable and collections experience preferred
  • Must have good investigation skills as well as problem solving skills, basic accounting, math and software skills
  • Must be able to work well in a fast-paced environment
  • Strong follow-up and organizational skills
  • Detail oriented
  • Strong follow-up and organizational skills
  • Strong communication skills, both written and verbal
  • Self-motivated and works well under pressure
  • Ability to double check own work to ensure accuracy
  • Excellent knowledge of MS Office (particularly Excel), Word and PowerPoint
  • Experience with time tracking/accounting software such as Intacct

  • Private healthcare
  • Company paid life insurance
  • Income protection
  • Pension contribution

Cintra Software & Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status or any other characteristic protected by law

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