ONLINE ACCOUNT MANAGER
Comfy Group - Wilmslow SK9 1AX
Fantastic opportunity for an Online Account Manager working for e-Bedding, the hugely successful e-Commerce arm of the Comfy Group, based in Wilmslow. If you have experience working on marketplace channels, we are waiting to hear from you.
KEY TASKS WILL INCLUDE:
Responsible for sales and profit performance across assigned accounts and categories.
Launching new products to market and managing them through their product life cycle.
Optimising existing listings on an ongoing basis to ensure our proposition is as strong as possible.
Liaising with external account managers on a regular basis to; ensure best standards on the account, gain expertise on the account portal(s), build a strong working relationship and grow the account.
Conduct competitor analysis and market research across product markets to identify areas of opportunity for both new and existing products.
Organise and monitor regular promotional activity in line with the promotional calendar.
Working with our Marketing team to ensure our customer-facing assets are to the best standard.
Working closely with our eCommerce Analyst and Merchandising teams to provide an accurate sales forecast.
Monitoring product reviews / Customer services interaction.
Tracking products and bestseller ranks to understand market movements.
Creating a trading strategy to help drive sales of discontinued lines out the business.
KEY SKILLS AND EXPERIENCE REQUIRED:
Management of sales on key e-Commerce channels such as: Groupon, Wayfair, eBay and Amazon (Retail and Marketplace).
Good analytical skills and comfortable with working on data sets.
Knowledge and experience of both B2B and B2C.
Computer literate especially in excel.
Strong attention to detail and accuracy.
Good communication, interpersonal and organisational skills.
Working within the Home category advantageous.
Well organised with excellent time management skills.
Degree in relevant subject is desirable such as business, marketing, digital marketing.
WHAT YOU CAN EXPECT WORKING FOR COMFY GROUP
Contributory pension scheme
25 days holiday plus 8 bank holidays
Free tea & coffee
With over 40 years' heritage, we are proud to be a Manchester-based, family business. Founded in 1973, we demonstrate a strong record of growth and are proud of the fact that one in three people in the UK sleep on a pillow that we have made, manufacturing products on behalf of trusted brands such as Sealy and Silentnight and working closely with national retailers to ensure our products are widely available in-store and online. Our on-line e-tailing was established in 2006, offering pick, pack and despatch solutions to online retailers. More recently, the company has diversified to offer a direct to consumer proposition through its relationships with Amazon, eBay and Groupon, along with direct to consumer offerings through our own Branded sites. Employing over 400 people over 4 sites in Manchester, the Comfy Group are passionate about what we do and value every person who plays their part in making our business so successful, as the largest supplier of filled bedding in the UK.
To apply, please e-mail CV & covering Letter to firstname.lastname@example.org
Closing Date: 30th September 2020