A reputable and well respected organisation in Eastleigh are looking for an experienced co-ordinator to join their claims processing team. This role needs a good all-rounder possessing great organisational skills, a strong communicator and a team player. Prior knowledge within the insurance industry would be advantageous, specifically household, however full training will be provided.The Role
This is a busy role where you will be responsible for your own caseload. Duties may include:
The Ideal Candidate
- Communicating with customers and external stakeholders by phone, email and letters
- Work closely with different teams in the business
- Produce and monitor reports
- Ensure efficient service delivery to customers within agreed SLA's
- Proactively process insurance claims
To be successful in this role you will need to be a confident co-ordinator with a strong desire to succeed in your chosen career. Ideally you will have experience within the insurance industry, particularly household insurance, and be able to work with a level of autonomy. You must be a strong communicator and be able to juggle a busy caseload whilst maintaining an excellent level of customer service.Additional Information
This role is office based Monday - Friday and offers a generous holiday allowance. Interviews will be conducted as soon as appropriate candidates have been selected.
We are anticipating a large number of applications for this position and unfortunately we are unable to provide feedback for each applicant. If you do not hear back from us within 3 working days please assume you have been unsuccessful on this occasion.