Credit Control Team Leader

Elevation Recruitment Group
Chesterfield, UK
Closing date
19 Sep 2020

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Contract Type
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Elevation Recruitment Group are recruiting a rare and exciting opportunity for a Credit Team Leader in the Chesterfield Area.

The successful candidate will be a highly motivated, self-starter with the ability to manage a small team and use their initiative. You will be the main contact for complex escalations and be responsible for the day to day management of the Credit Control team (around 5 employees).

Our client boast a fantastic working environment where hard work is not only acknowledged but also rewarded. You will even have the opportunity to work from home along with other excellent benefits and company perks including a 35 hour work week!

The Role:

You will report directly to & assist the Credit General Manager and will be responsible for:

o End to end maintenance of own small ledger and individual targets:
o Full ownership of ledger
o Responsibility for minimisation of overdue and bad debts
o Timely Escalations and tenacity in dispute resolution
o Targeted calls
o Production of reports
o Weekly detailed update call with Senior Management
o Legal process and placing accounts on stop
o Insurance reporting
o Deputise for Credit Manager when required
o Support on Risk for releasing of orders when needed
o Production of debtor reports as needed by Line Manager
o Production of other relevant KPI reporting
o Motivation and support of Ledger Controller Team to achieve debtor targets
o Support training & development of Ledger Controller team
o Managing calendar and holiday approvals for Ledger Controller Team
o Support in innovation & development of processes to improve cash collection
o Manage and assist system development projects for Ledger Controller Team systems and processes
o Support & drive the Ledger Controller Team in the Pro-Active pursuit of debts through telephone & email to ensure prompt payments
o Develop excellence in relationships with external customers and internal sales and operational teams to ensure effective results
o First point of escalation, for Ledger Controller Team issues
o Ensuring that issues/disputes are resolved in a timely fashion
o Providing support to the team to ensure issues are followed through and not left to stagnate
o Support the Sales team to improve efficiency and customer experience
o Liaise with internal and external stakeholders

Experience & Skills:

· Minimum 3 years working within Credit Control / Sales Ledger
· Minimum 3 years management/leadership experience
· Proven ability to interact and develop relationships with internal and external customers
· Motivated and able to work in a high-pressure environment
· Driven and focused on achieving targets
· Ability to prioritise and adjust workload according to business needs
· Excellent communication skills
· Ability to work individually and as part of a team

If you are interested in the role and have the above experience and requirements; please get in touch and apply today!
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