S06 - £9.38 - 45 hours - Retail Security Officer - Sainsbury's

Employer
Mitie
Location
Cheltenham, UK
Salary
Competitive
Closing date
11 Oct 2020

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Sector
Retail
Contract Type
Permanent
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To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for:

* To protect customers and colleagues from physical and verbal abuse •To deter violence and public order offences

* To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions

* To deter till snatchers, trolley push outs and other bulk thefts

* To record any suspicious activity on to an incident report ensuring the correct information is captured using the SMART system and store management are informed

* Dealing with any difficult situations that arise in a safe and professional manner

* To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards

* Monitoring the store CCTV where appropriate

* Complete retrospective CCTV reviews focusing on shrinkage

* To be clean, tidy and properly dressed wearing full uniform, Sainsbury's name badge. This should also include an SIA licence (s), identity badge, which all must be valid.

* To understand and always implement the 'Ways of Working'

* Liaise with the store management teams giving clear and concise feedback

* Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

* Completing reports by recording observations, information, occurrences and surveillance activities using SMART

* Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses

* To report all incidents fully by the end of the shift using the SMART system

* To wear and activate BWCCTV in accordance with company procedures

* Ensuring behaviours and situations that endanger the health and safety and well being of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies
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