Operations Compliance Manager

Marlow, UK
Closing date
1 Oct 2020

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Contract Type
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Company description:

Operations Compliance Manager

Location: Bisham Abbey, SL7 1RR

Permanent - 39 hours per week

Salary: £30,000

Providing leisure services on behalf of Community Leisure Trusts, Local Authorities, universities and sporting organisations such

as Sport England. Our mission is to encourage our communities to participate in physical activity in a safe, clean, fun and friendly


This role will be based at Bisham Abbey, a National Sports Centre offering world-class sporting facilities to our local community as well as Team GB's Olympic and Paralympic teams.

Job description:

About you

First and foremost, you'll need to be an experienced Compliance Manager with exceptional ICT skills (Microsoft Office, PowerPoint), report writing and presentation skills and good analytical and organisational skills.

You should have strong process management skills, with the ability to organise, coordinate and manage members of staff and contractors across the facilities and sites and be self motivated and show initiative in the delivery of development plans.

Ideally, you will hold a First Aid at Work certificate and a NEBOSH Certificate and Level 4 qualification in a relevant discipline is essential.

This role will see you take responsibility for compliance management of the contract, ensuring effective rectification of any issues in order to meet quality and performamce standards, manage the quality delivery of the contract through the performance management system, managing internal and external audits and reporting as required to senior management and the client.

You will act as the Bisham site health and safety responsible person and chair quarterly site Health and Safety environmental and Quality Committees.

Pivotal to the role is ensuring that the operational teams are complying with statutory and company processes in relation to health, safety and SMS and lead on the delivery of key accreiations such as Hospitality Assured, Quest registration and continuous improvement plans.

compliance and adherence to SMS in Leisure.

A requirement of the role will be to provide Duty Manager cover as part of a senior team rota.

Although based out of our Bisham Abbey site, this role will involve regular travel to Lilleshall in Shropshire, so applicants must hold a clean driving licence. A pool car will be provided when you need to travel.

Why Serco

Meaningful and vital work: Working within Leisure at Serco means that you'll play a critical role in ensuring that

the communities we serve receive exceptional service and help to provide our local communities with a safe and fun environment

to stay healthy and connected to others.

A world of opportunity : It takes a diverse team to support our Leisure business and we're big on internal progression.

So whether you specialise your skills, undertake additional training or progress into senior management you'll find all the

opportunity you need to evolve your career.

Great people : Our staff are dedicated to providing the best possible service for our customers and we welcome those

who take similar pride in their work.

What we offer
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and
  • discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to our commercial customers
  • Interesting, varied and enjoyable work
  • A company that recognises your contribution

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable

people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services

around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators,

committed to redesigning and improving public services for the benefit of everyone.


Please click on the apply button to complete your application.

Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date

forward, so please apply promptly to avoid disappointment.

We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements

or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who

meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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