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Account Manager

Workshop Recruitment
Hampshire, UK
Closing date
10 Oct 2020

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Job Details

Account Manager

£25-28K (£35K OTE Year One)



We have a fantastic account management role with great opportunity for career growth. With the addition of new customers, they require an Account Manager to assist in managing the client relationship to ensure that clients receive outstanding after-sales support, enabling them to maximise the ROI from the product. The role is focussed around the retention of clients whilst trying to grown revenues within the client base.

Job Duties:

Proactive management of a portfolio of circa 200 client accounts

Provision of new-user training and set-up of client reporting requirements

Up-sell and cross-sell additional services to customers

Regular contact with clients to ensure they are maximising potential of the product

Development and maintenance of strong customer relationships via telephone and email.

Negotiation and management of the contract renewal process

Identification and development of new business opportunities within the client base

Administrative work as required (database management, contract administration etc.)


Superb communication skills - both written and verbal - happy to converse with clients over the phone

A dedication to account management and outstanding customer care

A proactive, `common-sense` approach to business

Strong business acumen, giving you the ability to understand client's business and products

An excellent understanding of the sales process, allowing you to advise your clients on tips for success in lead nurturing

A tenacious, determined and persuasive approach to client relationship building

Superb time management and organisational skills

This role will suit someone with proven account management and sales experience
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