Operations Manager Education

Workforce Staffing Ltd
Bedfordshire, UK
Closing date
10 Oct 2020

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Contract Type
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Job Title: Operations Manager - Education

Reporting to: Board Director

Location: Base office- Luton with travel as required.

Salary in £40k full time.

Initial role for 3 months 2 days a week


Develop processes and procedures to deliver an effective, compliant and quality apprenticeship program

Maintain a quality cycle in line with Ofsted requirements - Ofsted Nominee responsibilities.

Manage the performance of the teaching team, ensuring that services are delivered within budget to agreed quality standards and on time.

Conduct regular staff appraisals and recommend training and development of direct report.

Obtain and disseminate information to ensure that staff maintain an in-depth knowledge of deliverable outcomes and payment points on the contract.

Ensure compliance with health & safety regulations & safeguarding

Develop strategic relationships with stakeholders and FE providers

Develop and publicise a customer-focused culture, reviewing and acting upon learner feedback.

Promote excellent relations with all funding partners & stakeholders

Strictly adhere to the service level agreement and contract deliverables outlined by the funder

Ensure that the team projects a professional, business-like and approachable manner at all times

Control and plan from financial budgets and contract profiles

Provide regular quantitative and qualitative reports to the board highlighting any anticipated performance underperformance and risk areas

Put forward proposals for improvements to the services provided

Ensure compliance with audit, legal, contract and funder requirements

Essential Skills & Knowledge

Experience of FE and HE sector

Experience of a range of FE and HE funded learning

Supporting Overseas learners

Apprenticeship delivery

Understanding of Ofsted and Inspection framework.

Experience of quality standards

Excellent written and verbal communication skills .

Experience of effective team management across sites

Experience of budget & forecasting processes

High level of accuracy and attention to detail

Ability to understand complex funding rules and guidance and explain to others

Desirable Skills & Knowledge

Experience of bid writing.

Assessor and IQA awards, understanding of awarding bodies.

Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

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