ICT Helpdesk Manager

Trust in Learning Academies
Bristol, UK
Closing date
22 Sep 2020

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Technology & New Media
Contract Type
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We are a newly formed central support team for a MAT of 5 schools and we require a IT Helpdesk Manager to run and facilitate our support service. You will also be required to work on specific projects alongside the ICT Network Manager.

We are looking for someone who is experienced in providing either 1st or 2nd line support, and working on server and network infrastructures. You should also be organised, approachable and have strong customer care skills, as well as being an effective problem solver.

A valid Driver's licence is essential for this role, as the successful applicant will be working across a number of schools within the Trust.

About us

Trust in Learning is an education charity formed in 2008.The central IT team at supports the Trust and the following schools:-

•Bridge Learning Campus (3 - 16 years)

•Filton Avenue Primary School (4 - 10 years)

•Orchard School Bristol (11 - 16 years)

•Parson Street Primary School (3 - 10 years)

Trust in Learning central IT team also supports other Schools: -

•New Fosseway Special School (4 - 19 years)

•Kingsweston School ( 4 - 19 years)

We will be able to provide you with ample development opportunities and broad experience across the whole service, in return for your drive and sense of humour.

For further information on the role and the Trust please see the downloadable documents attached to this advert.

Application Deadline: Midday on Monday 21st September 2020

Interview date: TBC


Trust in Learning Academies is committed to safeguarding and promoting the welfare of children and young people and the expectation is that all staff and volunteers share this commitment. An enhanced DBS check is required for the successful applicant.

It is our policy to obtain references prior to interview.

Fluency Duty

The ability to converse at ease with pupils, parents and other users of the service and provide advice in accurate spoken English is essential for the post.

This job was originally posted as www.totaljobs.com/job/90708870
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