Service Management Support

Employer
Office Angels
Location
Wiltshire, UK
Salary
Competitive
Closing date
9 Oct 2020

View more

Sector
Accountancy
Contract Type
Permanent
You need to sign in or create an account to save a job.
Our client is a well-known and established business looking for Service Management Support to join the team. The ideal candidate would have worked within a small business with varied responsibilities.

DUTIES AND RESPONSIBILITIES:

Provide regular updates to Clients on the progress of projects, changes, and service performance.

Develop open and effective channels of communication building strong work relationships.

To drive innovation within assigned contracts and measure the impact of change.

Manage revenue leakage through the routine review and reconciliation of invoiced services.

Encourage revenue growth by supporting Account teams identify and position additional services.

Maintain a roadmap for key accounts to maximise growth and protect renewal targets.

Analysis services and provide operational management with guidance on areas for improvement.

PERSON SPECIFICATION:

+3 years' experience in a customer service or client management role.

+1 years' experience in a management position preferred.

Strong communication skills required.

The ability to develop and maintain excellent working relationships.

Proficient in the use of MS office applications specifically Word, PowerPoint and Excel.

If you have the skills for this role then please apply today.

Office Angels are an equal opportinites employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert