Reference Number GI007144
Region Multiple Sites
Location Multiple Sites, Bournemouth, Croydon
Closing date for applications 20 September 2020
About the Role
In the role of Defect Manager, you will specialise in this area of the Test Lead responsibilities. You will join a dynamic and high performing team for an initial 12 month contract contributing to a prestigious project for LV=GI. Responsible for managing the bugs out of our processes, you will be an essential part of the team. You will be in a unique position to shape the way we escalate and resolve bug fixes, and ensuring that fixes are deployed in the correct environments.
At LV=GI we are a collaborative and coordinated team, adopting Agile frameworks were appropriate. The Defect Manager is no exception to this - communicating clearly with your own teammates and other teams. The current climate of remote working will push your written and verbal communication skills to the limits, as you keep our remote work force moving and defects are resolved.
This is the chance to contribute to a leading general insurance provider, in one of the most important projects LV=GI are working on, and with Defect Management, you can help shape what we do and how we do it. Like any good Test lead you'll lead by example, embracing and embodying the LV=GI values.
When it comes to Test Management and leadership, your expertise within Defect Management, in particular is of interest to us. You will be assertive, tenacious and refuse to take no for an answer to ensure the processes you're part of continue to move. You'll be well organised, and your leadership skills will help you to organise others. Defect management requires you to keep your wits about you, and anticipate issues; your relentless determination to overcome obstacles is essential to deploy fixes for the bugs identified in testing.
Triage calls with multiple teams to allocate fixes to the right people, in the right environments, and then retesting in the current climate is a challenge. Your communication skills, and ability to manage others will be evidenced on your CV, and we'd like to hear your ideas on how you do this in the increasingly remote working arrangements that we are all facing in Covid-19 measures and beyond in the 'new normal'.
This is a specialist role that is all about managing stakeholders and our processes, so a strong understanding of General Insurance stack and systems, and a strong technical understanding of the bugs and fixes that systems take is vital.
You'll want to be a part of the LV=GI culture and values, so we're looking for enthusiastic, positive applicants that care about what they do, and who they do it for with the customer in mind at all times!
This is an opportunity to join LV=GI at an exciting time of change, and the work you do will be on a high priority and prestigious project for the business.
Why Work for Us?
Exciting things are happening at LV= General Insurance (GI). Having recently joined forces with Allianz, we're proud to now be one of the largest personal insurers in the UK. Working with a new energy, we're shifting gear and transforming our company, industry and beyond. And we're just getting started.
Driven by pride and passion, we will always do the right thing to inspire trust in our people and our customers. That's why we've made it our mission to become Britain's best loved insurer, by helping people look after what they love.
About the Rewards
Talk to us about flexible working . . .
When it comes to flexible working, we'll do our best to accommodate your needs. At LV= General Insurance many of our employees work flexibly in many different ways, from part-time, flexi-time, job shares, an element of working from home or compressed hours.
We want the best people working at our organisation and we recognise that those people aren't always available full-time.
So if you need any adjustments, let us know during your interview. If it's right for our customers, our business and for you, then we'll do everything we can to make it happen.
This role is a Band C in the LV= Structure. To find out more about our bands, click to view our FAQ page here. We want you to love what you do that's why we've put together a benefits package that recognises and rewards a job well done.
We'll give you:
- 30 days' holiday, with the option to buy up to 2 additional days
- A competitive pension for which LV= will pay twice the amount you pay, up to 14% (please click here to read more about it)
- An annual bonus scheme based on company and personal performance
- Single cover private medical insurance which you can upgrade to family cover
- A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance)
- A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance
To find out more about our benefits and rewards, please click here.
LV= are an equal opportunities employer who value a diverse and inclusive working environment. We do not discriminate and we recognise and embrace that people work in different ways.
We value alternative viewpoints, celebrate individuality and foster a culture where everyone feels respected for their individual contribution and is able to bring their true self to work.
Here at LV= we always love to hear from great people, so don't forget to follow us on Instagram, Twitter, LinkedIn and become a fan on Facebook.
This job was originally posted as www.totaljobs.com/job/90723635