Mandarin Client Service Advisor

Employer
Pier Recruitment
Location
East Sussex, UK
Salary
Competitive
Closing date
25 Sep 2020

View more

Sector
Accountancy
Contract Type
Permanent
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Do you want to work for a fast-growing Global technology company based in Central Brighton?

An opportunity has arisen for a temporary position of 6 months up to 12 months, starting asap. You will be working with clients to ensure an efficient and responsive service to their enquiries

The main aim of this role is to assist the existing team to ensure client applications are efficiently processed, and that registration informational requirements are up-to-date.

Job Duties:
* Working with clients to ensure an efficient and responsive service
* Completion of registrations & onboarding to ensure applications are efficiently processed, and that registration informational requirements are up-to-date and submitted to the relevant
authorities.
* Ensuring all systems are fully up to date and other team members and clients understand their responsibilities and timelines for ongoing compliance.
* Achieving key KPIs with regards to submissions and processing of registrations received.
* Ad hoc client research requests on compliance.
* Ad hoc client research requests on VAT compliance.

Knowledge, Skills & Abilities:
* Additional language are essential, we are looking for you to be fluent in both Mandarin,and English
* Good customer service skills
* Good written, and spoken English is essential
* Worked within an accountancy firm previously is desirable
* Office experience in professional services environment
* Graduate level candidate would be ideal.

This role is working within a safe office environment.

If this sounds like a role you would be successful in, then please apply today on-line

We do not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

We act as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service
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