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Dual Fuel Smart Meter Installer

Example Recruitment
Dumfries, UK
Closing date
3 Oct 2020

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Contract Type
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Job Details

Purpose of the Role/Role Overview:

* To exchange gas and electricity meters in customers' homes.

* Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.

* Repairing and maintaining meters after initial install.

General Duties/Key Responsibilities:

* To carry out installs, exchanges and removals as per the relevant method statement (in line with Company and Industry standards).

* To ensure service level agreements (SLA's) are achieved for works allocated.

* Respond to emergency call outs, as business needs dictate (as per rota system in operation).

* To ensure the efficient recording of all works completed or aborted.

* To offer a high standard of customer service to both the client and customer, keeping them informed of works being undertaken and fully demonstrating the meter after completion.

* To risk assess work/working environments before starting any works to avoid damages or injuries.

* To undertake all work in accordance with Health and Safety regulations.

* Report H&S issues encountered in line with company policy.

* A duty of care to ensure any potential risks encountered as a result of your visit are reported in line with industry guidelines, legal requirements & company policy.

* To take accountability for the vehicle & tools/equipment in your possession. This will include a regular stock take of material and regular checks of company van to ensure it is road worthy.

* To record / report any defects of the equipment in your possession.

* To ensure the professional representation of the company is maintained at all times, being clean and well presented in company uniform and being polite and courteous at all times.

* To attend all training and toolbox talks as requested.

Benefits of the role:

* Company pension

* Healthcare Cash Plan (HealthShield)

* New vehicle finance discount scheme

* Employee Assistance Programme

* 20 days holiday + 8 bank holidays

* Additional holiday purchase scheme
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