Senior Account Manager

The Fix Creative Ltd
London, UK
Closing date
1 Oct 2020
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The Fix Creative are currently recruiting for a global family of healthcare communication agencies, they are pioneers in medical education and creative/digital expertise. They incorporate health psychology and behaviour change principles into our work.

The Opportunity

The Account Management team in the agency works closely with the Design and Digital teams and are responsible for the scoping and delivery of projects for there clients. The team partner with the medical writing and client services teams within the Group to provide appropriate direction, ensuring projects exceed client expectations and are delivered to budget.

You will be :

* Building strong working relationships with clients and account teams within the Group to become an established point of contact

* Overseeing key accounts within the Group to better understand client priorities and needs, proactively identifying opportunities for new business and ensuring effective forward planning

* Partnering with the teams within the Group to fully understand project requirements, developing full briefs and drafting cost estimates

* Financial management across all accounts, including budgeting, financial tracking, and forecasting

* Resource management, ensuring all projects have project plans and appropriate resource bookings in place

* Liaising with internal design and digital teams to ensure clear briefs are provided and helping to provide solutions to any roadblocks

* Delivering and continually improving the account administration and support to internal and external clients

* Establishing optimal ways of working and supporting uptake across the teams

* Ensuring all projects deadlines are met, being clear on all details and requirements, developing project plans and running status meetings


* Have Experience within the medcomms/healthcare industry is essential

* Have Experience within an account management, partnership focused role

* Have Experience within a creative and/or digital agency, with strong knowledge of design and digital workflows for project delivery

* Experience working in a fast-paced environment, managing a large volume of projects

* Experience in building strong client partnerships
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