Senior Account Manager

The Fix Creative Ltd
Cambridgeshire, UK
Closing date
1 Oct 2020

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Marketing & PR
Contract Type
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Our client is a successful Healthcare communications agency based in Cambridgeshire.

This is a full-time role and ideally we would like to find someone fairly local, but we are also open to flexible workers and happy to have a conversation (part remote etc), please just ask!

They are committed to supporting patients and healthcare professionals. Everyday their communications are making impact.

The ideal candidate will have the following skills:

• Pharmaceutical industry knowledge and experience

• Experience in writing strategic communications proposals

• Life science or marketing degree

• 4+ years' pharma marketing experience gained in a medical education or advertising agency

• The ability and enthusiasm to work in a fast-paced environment

Overall Job Purpose

• Be a trusted advisor to all your clients

• Manage and strengthen client relationships

• Be responsible for creating and implementing strategic plans and insights to develop both projects and accounts

• Coordinate effectively with internal teams to exceed client expectations

• Identify new business opportunities and ensure that revenue and profit targets are achieved

Key Responsibilities:

• Proactively identify client needs and new opportunities for the agency

• Organically and proactively grow the business in line with account plans

• Ensure projects are driven and delivered on time, on budget and on client strategy

• Financial responsibility for client budgets, including reconciliations and forecasting, as well as identifying and managing changes of scope

• Continually evolve the client communication strategy in collaboration with the Account Director and Company Director

• Convert client challenges into internal briefs

• Lead proposal development

• Lead brainstorms where required

• Regularly review projects with clients and internal teams

• Delegate to and mentor junior team members

• Uphold the values, vision and culture of the company

Key skills and experience:

• 4+ years' experience in an accounts and/or communications role

• Proven experience of gaining, growing, and maintaining client relationships

• Experience of managing multiple communication projects at the same time, including planning, delivery, and evaluation

• Experience in applying strategic input into client projects

• Extensive understanding of a variety of media, including events, design, digital and video

• Experience in domestic and international markets

• Experience in developing healthcare communications

Essential attributes:

• Strong strategic and creative thinking

• Excellent organisational skills and time management

• Professional with initiative and flexibility

• Ability to manage multiple accounts at the same time

• Excellent verbal and written communication skills

• Excellent negotiation and presentation skills

• Ability to adapt to changing business requirements

• Effective teamwork skills

• Ability to build effective relationships at all levels

• Good Microsoft Office skills

Key interfaces:

• Clients, as well as internal teams
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