Job Title: Automotive Apprenticeship Programme Manager
Job ID: 49030
Location: Home Based with client travel
Job Type: Permanent
An award winning Apprenticeship Training Provider who are ambitious and growing quickly are looking to bring in an Automotive Apprenticeship Programme Manager on a full time basis, home based with some travel around the UK.
The purpose of the role is to be accountable for the delivery of the Engineering/Automotive Apprenticeship programme with high levels of contract management, cost control and service quality for a major client. Exceeding Client expectations is an essential part of the programme manager's role through managing programme objectives. Having a passion for people and processes you will lead a team to deliver excellence for the programme stakeholders.
·Manages day-to-day client interaction and expectations.
·Anticipates clients' needs and proposes alternative business solutions.
·Continually seeks and capitalises upon opportunities to increase customer satisfaction and deepen client relationships.
·Possesses a knowledge base the client's business, organisation and objectives
·Grows long-term relationships all stakeholders.
·Confronts issues openly and quickly.
·Tactfully communicates sensitive information.
·Ensure all resources are managed and planned effectively within the scope of the programme deliverables.
·Provides solutions for the client through innovative and effective delivery options, including supply chain management
·Assists in the evaluation and redesign of practice offerings.
·Possesses a thorough understanding of the Apprenticeship programme, to continually evaluate and identify improved service offerings, technical preferences, and technical direction.
·Seeks to understand clients business to add impact in design and delivery of the programme.
·Implement and monitor continuous improvement through the Activate Apprenticeship quality assurance processes.
·Work with Awarding organisations.
·Assessing customer requirements and ensuring they are exceeded.
·Be the Quality Lead across the wider Engineering delivery
·Setting customer service standards
·Monitorand manage the assessment process
Qualifications and Experience:
·Minimum 2 years' experience of the government funded skills sector.
·Minimum 2 years' experience in leading and managing teams, including budget responsibility.
·Minimum 2 years' experience in delivering quality assurance within training programmes.
·Significant experience in delivering training in a business setting (Desirable)
·A project management qualification or equivalent experience of managing projects & contracts (Desirable)
·Level 4 qualification or above (Desirable)
·Quality assurance qualification and experience of delivering quality
Technical Knowledge and Skills:
·Financial acumen with knowledge of both commercial and Government funding budgeting.
·IT literate with the ability to use a variety of software e.g. PowerPoint, Word, Excel
·Excellent general administration skills - word processing, general office skills, telephone skills
·Ability to communicate and present competently and confidently to stakeholders of various positions
·Ability to research new technologies, methods to influence process and delivery efficiency (Desirable)
·Knowledge of awarding organisation processes (Desirable)
·Ability to manage contracts, supply chain processes
·To demonstrate excellent communication skills with all stakeholders
·Ability to think strategically as well as consider the finer details.
·Ability to seek ways to maximise revenues through project efficiencies.
·Strong leadership skills with the ability to prioritise, delegate and have effective time management
·Ability to work in a systematic way through to completion of tasks
·Ability to create and implement evidence based decisions
·Able to manage a varying workload
·Excellent communication and interpersonal skills
·Open to new ideas with a 'can do' attitude
·Shows curiosity, energy and a real ambition to deliver.
·Can adapt their approach effectively in order to achieve success
·Demonstrates a commitment to delivering exceptional customer service
·Self Motivated, with the ability to use own initiative
·Solution focused, innovative approach to work, with the ability to think outside the box
If this sounds like a good match, then please get in touch ASAP as interviews are taking place immediately.