The post holder will provide investigative, enforcement and other support / intervention services in relation to the full range of activities undertaken by the Licensing team.
Key Duties/Areas of Responsibility
1. Enforce a range of Licensing and other Consumer and Public Protection legislation having due regard to relevant codes of practice and guidance documents.
1. Conduct enforcement activities in accordance with appropriate inspection programmes, provide guidance and advice to businesses, respond to consumer queries / complaints and work with other organisations and agencies to address issues of concern within communities. The post holder will be expected to work late evenings / early mornings and weekends as required by the service - this work will be part of the normal weekly working hours (and will be recorded within the council's flexitime / time off in lieu processes).
1. To provide technical and professional advice on matters related to local authority licensing (as directed by service management) including the provision of advice to members of the public, members of the licensing team and other departments / agencies internal or external to the council. The post holder will be required to act as a witness in Court as part of civil / criminal proceedings.
1. Liaise with Councillors, other bodies and organisations and attend public meetings, dealing with the technical aspects of Licensing.
1. Lead on specific projects and investigations, and compile reports as required.
1. Assist in developing and implementing policies and procedures relating to the work of the licensing team.
1. Provide appropriate input into the licensing process, including the assessment of applications and commencement of licence reviews.
1. Maintain up to date knowledge of best practice and legislative developments in all relevant areas, and undertake an appropriate amount of Continual Professional Development.
1. Carry out cross boundary work and provide "eyes and ears" information to other services.
1. The post holder will be required to travel throughout the Borough and undertake work outside of the times during which public transport is available. Therefore the post holder must make provision for this in order to ensure that the duties of the role are able to be undertaken. The post holder will require a full UK driving licence, as the use of council vehicles as part of their job role may be a requirement.
Experience of working in a local authority (or other agency) enforcement or regulation service
Awareness of the legislative frameworks, key issues and working practices relevant to the work of local authority licensing - including taxis and private hire, Licensing Act 2003, Gambling Act 2005 and other similar statutory licensing regimes.
Experience of providing advisory / regulatory advice in relation to enforcement issues within a customer-focused service delivery organisation
Experience of carrying out investigations and investigating complaints
Awareness of appropriate codes of practice, guidance documents, industry advice and other reliable sources of information
Awareness of the principles of intelligence lead enforcement
Knowledge and experience of preparing and issuing statutory notices
Using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet and e-mail
NQF Level 3 qualification e.g. AS and A levels, NVQs Level 3, Applied A Levels, BTEC First Certificates and Diplomas, City and Guilds Advanced Craft Part 3, or NQF Level 4 Certificates of Higher Education
Evidence of the equivalent level of knowledge gained through work experience