Client Manager

Olivia Ruella
Ashford, UK
Closing date
23 Sep 2020

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Prominent, and growing South Kent Accountancy firm with a particularly strong reputation within the small to medium sized owner managed business, now has a new opportunity for an experienced Client Manager.

This is a tremendous career opportunity during a very exciting phase of this firm's on-going growth.

Key duties to include:-

Take an active role in the leadership of the Team Leaders, supporting the Partners with the management of the office and following a strategic plan for the business

Provide clear instruction and constructive feedback to team leaders in a timely manner.

Take an active role with motivating staff and managing issues.

Actively participates in meetings, workshops and training.

Take an active role in Business Development activities aiming to build on current client relationships and establish new opportunities.

Take responsibility for billing procedures and debt collection where appropriate and in collaboration with client liaison.

Managing workflow and deadlines within the Practice

Analysing delivery times and recoveries to provide accurate Management information with which to increase profitability

Reviewing IT systems periodically and suggesting improvements

Providing effective training and support to other staff, when necessary

Working with the Partners to set KPI's, goals and objectives, then ensure that they are monitored

Responsible for improving processes and implementing new systems

This role might suit someone formally qualified with a proven and demonstrable track record within the profession. Experience of managing a significant client portfolio and mentoring an internal accounts and tax team would be particularly welcome.

For further information on this or indeed any other role then please do not hesitate to contact Robin at Olivia-Ruella
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