1st Line Support

£17874 - £19953 per annum
06 Dec 2017
30 Dec 2017
Sharron Probert
Contract Type
Full Time

IT Services Assistant Support Officer


Salary Range: £17,874 - £19,953 per annum

Contract Type: Permanent and Full - Time

Hours: 37 hours per week

South Gloucestershire & Stroud College has an excellent reputation for delivering further education and work - based programmes in a range of subjects - from business to sport, engineering to media, GCSE's and A Levels to degree level courses.

Our experienced and passionate staff work hard to help our students achieve their personal challenges and career goals. We are proud of SGS and committed to making the College the best it can be. We are currently working hard to achieve "Outstanding" status after being classified as "Good" in our first inspection last year.

SGS College's IT Department have an exciting opportunity for an Assistant IT Support Officer . If you qualified to Level 3 or have equivalent experience and are enthusiastic we would like to hear from you.

Knowledge and experience in the following areas is essential:

PC and laptop installs and repairs, Microsoft software installs and troubleshooting, hardware troubleshooting and warranty replacements, asset management, copier and printer support.

The primary duties, tasks and responsiblities of this job role are:

  • 1st line IT desktop support, with some 2nd line.
  • PC hardware and software support
  • Asset database management
  • Xerox fleet managem ent, copier and printer repairs
  • PC deployments and office moves

The successful postholder will be flexible , work well under pressure and have the ability to work on their own initiative . You will also have good customer service skills and be keen to learn new technology .

If you are interested in this position please complete a SGS College - Application Form this will be sent to you when you press APPLY.

Closing Date: Tuesday 2 January 2018

Expected Interview Date : W/c 8 January 2018

The successful applicant will be required to obtain and maintain a sati sfactory Disclosure Certificate, Enhanced with Children's barred list, as a requirement of the job.

South Gloucestershire and Stroud College welcomes applications from all sectors of the community and is an equal opportunities employer.

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