Graduate / Junior CRM Consultant / Tech Consultant

£17000 - £22000 per annum
29 Nov 2017
27 Dec 2017
Recruitment Genius Ltd
Contract Type
Full Time
Graduates and Juniors to train as Junior CRM Consultants are required to join a company specialising in delivering solutions on the world's no 1 Cloud CRM platform. Their focus is to deliver exceptional customer value, driving forward and implementing customer cloud strategy on the platform.

Located in Leeds, with additional services delivered from the Midlands into London, they specialise in delivering all aspects of the platform.

Role & Responsibilities

Working as a Junior Business Consultant, based out of their Leeds Office. The job will include training on the CRM platform, configuring customer business processes.

The candidate will work alongside senior staff, carrying out workshops, requirements gathering, configuration and delivering training to customers.

With ambitious future plans, the graduate will be given the opportunity to grow with the business and become a future leader within the company. CRM experience and client facing experience an advantage.

Role responsibilities:

- Requirements Gathering
- Business Analysis
- Designing Solutions
- Configuring the Solution
- Delivering Training

Key Skills

- Enthusiastic, professional, confident and be willing to learn new technologies and skills
- Excellent listening skills to fully understand the customer requirements and pain points
- Ability to handle multiple, simultaneous client projects
- Looking to grow with the business and become a future leader within the business
- Technical acumen to convert plans into real solutions that work
- Driven by customer success with a team player attitude
- Willing to train and become a certified Salesforce Consultant.

Education and Required Experience (Requirements)

- Degree subject in Computing, Information Technology or Business preferred, but degrees from other areas welcome
- Located and able to work in the United Kingdom
- Strong presentation and communication skills
- Experience of Databases and using Excel an advantage
- Experience with other CRM software a plus
- Not eligible for visa sponsorship

Experience may have been gained from your studies

- Competitive Salary
- Annual Review
- Discretionary Bonus
- 22 days annual holiday
- Clear defined Career Path
- Fruit and Snacks in the office
- Subsidised Social Event for staff every 2 months chosen by employees

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