Patient Host

£18000 - £22000 per annum
20 Nov 2017
18 Dec 2017
Recruitment Genius Ltd
Job Level
Contract Type
Full Time
This company is the holding company of an expanding private healthcare group offering state of the art services in assisted conception and women's health.

As a unified operation, the group is now one of the UK's leading providers of fertility and women's health services.

An experienced and highly professional Patient Host is required on a full time basis at our busy private clinic based in Harley Street. This is a very varied role consisting of front-of-house, reception and hosting responsibilities and provides an exciting opportunity for the right candidate.

The successful candidate will be a professional and committed individual with relevant experience working in a front-of-house capacity, ideally within a private clinic/hospital; however we would consider applications from individuals that have experience and a passion for patient/customer care within sales, retail or hospitality.

They will be required to provide a professional front-of-house service to patients, visitors and staff including meeting and greeting patients, chaperoning patients to their consultations, registering patients via the clinic software and taking payments.

Essential requirements:
- Experience as a Receptionist
- Excellent telephone manner
- Excellent customer services skills
- Excellent interpersonal skills
- Sympathetic, approachable and immaculately presented
- Excellent written and spoken English
- Ability to prioritise workload and work under pressure managing various demands

- Experience within a Private Healthcare environment
- Experience with handling cash

Please note that they are regulated by the CQC and are also ISO certified. Therefore all staff are required to have an enhanced DBS (formally CRB) check, the cost of which will be met by the Company.

This is role is for up to 40hrs per week from Tuesday to Saturday. Occasional travel to other clinic locations within the UK will be required on and as and when required basis. A salary in the range of £18-22K per annum is available for the successful candidate.

The company and its subsidiaries strictly adhere to the Equality Act (2010) and provide equal opportunities to applicants, staff and patients from all demographic backgrounds.