Senior ER Advisor

Badenoch & Clark
Worthing, UK
09 Nov 2019
09 Dec 2019
Contract Type
Full Time
You looking to start a contract before Christmas?
Do you want to work for a market leading company?
Are you an expert in all things ER related with experience of managing a team?

Badenoch + Clark are working in partnership with a household brand based in West Sussex to recruit a Senior ER Advisor for a 12 month FTC.

In this role you will be managing and coaching a team of 2 ER Advisors and supporting on all Employee Relations cases including but not limited to; investigations, suspensions, disciplinary, capability, grievance, long term sickness, occupational health referrals and appeals.

Other duties will include:

Coaching line managers, investigating managers and those who chair an appeal, through the company policy and process, to ensure that all ER cases are managed effectively and fairly.
Keep the team records of all case management, updating status trackers so that effective management information is available at all times. Analyse this data to recommend proactive solutions to drive down ER activity.
Draft settlement agreements where appropriate and liaise with the company and employee's legal advisors.
Support return to work cases by liaison with occupational health, income protection insurers, managers, employees and health and safety colleagues where appropriate.
Support the Head of / reward with the supplier contract in relation to Occupational Health.
Identify patterns in ER cases and make recommendations to the Head of People Services on how issues can be reduced and what preventative measures can be put in place.
Resolve customer queries received by phone, email and in writing within agreed SLA's.

Ideally you will have the following experience:

Employee Relations case management experience, ideally within a retail environment
Experience of handling unions and/or employee representative groups
Knowledge of best practice ER process, relevant UK employment legislation and some knowledge of recent case law
Generalist HR experience
Can demonstrate the ability to provide a solution orientated service - providing clear recommendations on what the next steps should be

This is a fantastic opportunity, please apply today!

Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

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