Head of Case Monitoring

Exchange Street Financial Services
Knutsford, UK
07 Nov 2019
13 Nov 2019
Contract Type
Full Time
As a firm grows, so do you.

And this company has ambitious plans to expand. Meaning that you will get the chance to manage that change. You'll grow your own team. Manage that team. And have responsibility for your team's ongoing training and development.

To start with you'll manage a team of five case reviewers. The team monitors advice given by the firm's independent advisers across all areas of financial planning. You'll handle adviser queries and complaints. Support your team with whatever they need. And update procedures as regulations change.

To do that you will need to have several things. You'll be at least Level 4 qualified. You won't have to look up what COB, ICOB and MCOB mean. And you will be a dab hand at MI/reporting. You won't be able to highlight investigations and breaches if not.

Background wise you do need to have QA and management experience. Have worked for a network or independent advice business. And worked on ongoing case review rather than historic advice.

This is one of the last remaining independent networks. More and more IFAs are using them because of that. Independence. No vested interests in platforms or investment solutions. Their interest is their advice network.

One final thing. You will need to be in the office. But there is the option of working from home a couple of days per week.

You're happy. You're loyal. And the thought of CVs, recruiters and interviews is a bit of a turn off. But having a brief conversation with one of our consultants might be an eye opener.

Click apply and send us a way of contacting you. We'll tell you everything else you need to know.

Similar jobs

Similar jobs