Legal Administrator (Enforcement)

Leeds, UK
02 May 2019
09 Nov 2019
Contract Type
Full Time
About Lowell

As one of Europe's leading and most respected credit management companies, we believe in the importance of good relationships. Whether that's with our customers or our people.

We want to listen to and understand our customers, not judge them, so that we can find the most affordable and fair ways to help them pay off their debts. Fairness runs through everything we do.

We believe our greatest assets are our people and we're keen to develop teams who want to make a difference.

SummaryLowell Solicitors (LSL) is an SRA regulated law firm, based in Leeds, and one of the largest providers of specialist debt Litigation services in the UK. Our vision is to offer the most integral, efficient and cost effective litigation service in the industry, allowing us to maximise the liquidation of unpaid debts whilst providing a safe pair of hands for customers and clients alike. We are a proud member of the Lowell Group of companies, one of the largest Credit Management organisations in Europe, whose ethical and principled approach to the treatment of customers also makes us one of the most trusted and respected.

At Lowell, we recognise that we have to be transparent, reliable, and trustworthy, so our clients know they're in capable and reliable hands. To facilitate the best experience for our customers, we're looking for an enthusiastic Legal Administrator (Enforcement) to join our budding team.Job Description

What will you be doing?

As a Legal Administrator (Enforcement) you'll be responsible for the protection both of ours and our client's reputations. You'll effectively manage all cases selected for enforcement to meet client's expectations, and so you'll be great at prioritising, and really be invested in building and maintaining relationships.

Understanding relevant legal processes will be a large part of your role; as you'll ensure all staff members are fully briefed on all necessary regulations, you'll be a superb communicator.

You'll also be focused on identifying and putting into action the best strategies for achieving client objectives.

As a Legal Administrator, you'll be passionate about attention to detail, and, because you'll continually seek to develop our systems and processes, be a passionate innovator.

What do you need to bring to our team?
  • Excellent commercial understanding and decision-making ability.
  • Ability to identify and achieve creative solutions to problems and disputes.
  • Excellent time management, organisational, interpersonal and communication skills
  • Proven ability to work on own initiative without supervision.
  • High personal and work standards - Thoroughness and close attention to detail.
  • Ability to ensure that data is processed correctly and kept confidential at all times.
  • Ability to make fair, consistent and objective judgements.
You'll also need:
  • Education to GCSE Grade C standard including Maths and English or equivalent.
  • Fully up-to-date with prevailing regulatory requirements and industry best practice.
  • Qualification by experience.
  • Intermediate level of computer literacy with good working knowledge of Microsoft packages.
  • Desirable - LLB/ILEX/LPC/BPTC.
Previous Experience
  • Experience of working in the relevant sector.
  • Proven experience of delivering a positive customer service.
  • Experience of conducting litigation in a bulk environment.
  • A good understanding of SRA code of conduct and FCA rules.
  • Sound technical knowledge of legal issues around consumer credit and collections
How we reward you
  • Competitive salary with annual bonus
  • Contributory pension
  • 3% flexible benefits - including Cycle to Work, critical illness, dental insurance, childcare vouchers, travel insurance, dining club, retail discounts and the option to buy up to one week's worth of holiday (subject to start date)

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