Quality Assurance / Technical Officer - Japanese Foods

London (Greater)
Competitive Salary + Company pension scheme + 50% of company products + Rising Holidays
07 Nov 2019
05 Dec 2019
Contract Type
Full Time

Quality Assurance/ Technical Officer - HACCP – Japanese Foods
Acton, West London | Competitive Salary + Company pension scheme + 50% of company products + Rising Holidays


Who we are

We are a privately owned, independent UK company based in London. We are a brand holder and an importer of a wide range of Japanese and European foods distributed to the health-food trade and major supermarkets in the UK as well as exported to over 50 countries. We work with specialist producers in Japan and Europe to develop authentic, vegan and free-from foods, certified organic whenever possible. The company’s operations including quality assurance are administered from the head office in London, Acton with the principal warehouse and distribution center located in Holland.

The Role:

You will be working within the QA/ Technical Team:

+ Ensuring safety, authenticity and quality of company branded products and their compliance with applicable food regulations and organic standards with the particular focus on our Japanese range
+ Undertaking necessary communication with our suppliers, reviewing and approving suppliers’ technical documentation (product specifications, HACCP plans, supplier questionnaires, certificates of analysis, suppliers’ third party certificates, etc.) to verify their compliance
+ Maintaining product database and ERP system and ensuring that our product specifications and other QA records are accurate and up-to-date
+ Assisting with external and internal requests for technical information and documentation such as customer specifications, questionnaires, new line forms, certificates of analysis etc.
+ Assisting with product queries and complaints and investigating them with the suppliers
+ Undertaking necessary QC checks, monitoring, reporting, investigating and closing the non-conformities
+ Working closely with Product Development team to ensure the compliance of the final product and the product label
+ Following procedures and maintaining records in line with the company QMS and HACCP plan
+ Maintaining relevant third party certifications

Candidate qualifications:

Essential requirements:

+ Fluent written & spoken English
+ Experience in the food industry, ideally in similar environment (brand holder/ importer/ distributor/ retailer) managing compliance of a wide range of products and suppliers
+ Working knowledge of EU / UK Food Regulations
+ Good understanding and training in HACCP principles
+ Good scientific background/ understanding of food science & technology
+ Good working knowledge of Microsoft Excel, Word and Outlook
+ High level of accuracy and attention to detail and proactive approach to problem solving
+ Quick learner and self-motivating team player, with good communication skills

Additional desirable requirements:

+ Fluent written & spoken Japanese highly desirable
+ Familiarity with traditional Japanese products and their manufacturing methods
+ Working knowledge of GFSI certification requirements, particularly BRC Agents & Brokers standard
+ Knowledge of organic certification standards
+ Familiarity with database and ERP systems
+ Personal knowledge of Clearspring product range


+ Competitive Salary: on application, based on experience and skills
+ Purchase of company products at 50% discount from retail price
+ We offer an Auto Enrolment Company Pension Plan.
+ A bonus may be paid to all team members annually, based on the profitability of the company.

Working Hours and Office Atmosphere

+ Working hours: 8.30-5.30pm Monday to Friday with one hour (unpaid) for lunch
+ We are an independent company and this role is based in an office with 26 people in total, with a wide range of ages and nationalities.
+ Facilities to prepare lunches in well-equipped staff kitchen

General Terms and Conditions

+ Probationary period of 6 months

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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