Customer Service Clerk

Kings Lynn
£16500 - £25000 per annum
13 Nov 2017
11 Dec 2017
Recruitment Genius Ltd
Public Sector
Customer Service
Contract Type
Full Time
This expanding insurance broker has some fantastic career opportunities, so why not join them as a Customer Service Clerk and begin your new challenge today?

They have over 800 employees & they pay their top clerks over £25,000 including Saturday pay + monthly bonuses + 39 days paid holiday! (including their Birthday)

Your duties will involve offering their existing clients a complete customer care package.

You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with their clients' insurance. These may include discussions about outstanding paperwork or payments, processing the many changes customers may wish to make to their policies, cancellation requests, renewing policies and also dealing with any general enquiries they may have.

Successful candidates will receive full training on their range of products, how best to meet their customers requirements and how to use the computer system.

Successful applicants must be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.

As a Customer Service Clerk you'll have the opportunity to earn a wide range of bonuses relating to performance-based targets. So help them deliver on their target of unrivalled service levels and join their customer service team.

Normal working hours:
9am - 5:30pm all year round
Saturdays 9am - 1pm or 9am - 4pm
Saturdays are worked on a monthly rota system where you might work every other Saturday or less.

Benefits include:

- 38 days holiday for all staff
- Company pension scheme
- Stunning location
- Free car parking for all staff
- Recreational facilities
- Excellent staff canteen
- 'Dress Down' days
- Fantastic social events
- Monthly prize draws
- Monthly competitions

Annual Salary: Up to £25k

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

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