Diagnostic Technician

Warrington, UK
18 Oct 2019
24 Oct 2019
Contract Type
Full Time
Diagnostic / Master Technician.

This exciting opportunity exists within our Warrington ŠKODA Dealership.

**Please note: All candidates must follow the on-line application process**

ŠKODA: Simply Clever

Job Purpose: To deliver customer satisfaction at all times in the service and repair of motor vehicles of all types and to the highest standards; including the diagnosis of electrical and electronic problems

To carry out servicing and repairs in a safe and economical manner

Employ such knowledge and skills as may be required to test vehicles and diagnose faults

Train, coach and develop workshop and service team members to ensure high levels of customer satisfaction and ensure a first time fix is achieved for each customer

Maintain the integrity of all product information

As a ŠKODA Master Technician, your key objectives will be to:

Maintain skill levels / full awareness of all technology used in the vehicle range and attend relevant Master Technician training courses as required

Talk directly to customers concerned with long term vehicle problems ensuring that all work is carried out in full and followed up until resolved

Be fully conversant with all technical literature and ensure that this information is understood by all technicians

When necessary, identify training and development needs within the team; coaching them yourself where possible or detailing courses they need to attend

Liaise with Workshop Controller/Aftersales Manager to quality control all work undertaken by the workshop team

Adhere to current health and safety regulations and ensure that work areas are clean and hazard free. Keep work tools tidy and clothing smart & presentable at all times

Ensure that there is adequate staff coverage to meet the Dealerships opening hours

Hold and attend regular meetings to ensure that any workshop concerns or ideas are recorded and reported back to the relevant person/s

**Strictly No Agencies**

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