Regulatory Relationships Manager

Manchester, UK
19 Oct 2019
30 Oct 2019
Contract Type
Full Time
We're looking for someone with a passion for regulations to join our newly reformed team. As the Regulatory Relationships Manager, you will lead the planning and implementation of key aspects of qualifications regulatory risk, compliance and assurance functions. This includes developing, managing and overseeing robust annual regulatory assurance plans. You will be joining a team dedicated to supporting our vision of shaping world class practice across the education sector.

The role supports AQA's Responsible Officer and Director of Regulation, by handling day-to-day contacts, correspondence, and requests for information from the Regulator, by ensuring that internal colleagues understand what is required of them and by coordinating their responses. In collaboration with senior stakeholders from across the business, to build and maintain excellent professional relationships with all qualification's regulators and key external agencies, in order to support establishment and maintenance of regulatory compliance.

What you'll do

·Oversee and deliver a centralised 'first point of contact service' for AQA for all qualifications regulatory relations

·Working proactively across the business to identify business risks which may affect our compliance.

·Fulfilling responsibility in complying with current and future criteria as set out by Ofqual, Qualification Wales and the Council for Curriculum for Assessment.

·Ensure compliance of policies and regulatory and legislative requirements, including HSE, Equal Opportunities, ISMS and GDPR.

·Work collaboratively to achieve team vision, modelling AQA's values and behaviours.

·Build upon working relationships with regulatory authorities and other third parties specifically in terms of

·compliance with the relevant regulations.

·Understand and translate regulatory requirements

·Develop and delivery of a regulatory assurance plan for AQA.

·To lead a team of auditors to undertake internal compliance audits, case file reviews and preparatory testing activity of systems, processes, procedures and products.

·Engender high levels of performance by modelling AQA's values and leadership behaviours,

·Champion and foster a culture of accountability.

What you'll have

·Evidence of strong leadership and coaching experience

·In-depth understanding of regulatory risk, compliance and assurance functions and methodologies

·leading by example you will successfully manage, motivate and develop individuals and teams.

·Ability to develop and maintain effective working relationships with a range of partners and stakeholders.

·Understand and synthesise complex, diverse, incomplete and potentially contradictory information

·Broad understanding of formal reporting mechanisms and data management

·Understanding of the wider context within which the Regulatory Relationships and AQA operates.

·Strong interpersonal and communication skills

·Exceptional influencing skills with experience of building a rapport with internal and external stakeholders

·Flexible and responsive to change, challenging the thinking of others and championing new ways of working.

·Budget Management and forecasting experience


Degree or equivalent professional qualification or demonstrate experience for the required role.

About AQA

AQA are an independent education charity and the largest provider of academic qualifications taught in schools and colleges. With a turnover of over £170m, we set and mark papers for around half of all GCSEs and A-levels. In the summer of 2018 we awarded over 3 million qualifications. Born out of five leading universities, we have over a century of qualifications expertise. Today, we employ more than 800 people across six locations and work with around 30,000 teachers, lecturers, subject experts and academics, who help set and mark our exams.

Our charitable purpose:

To advance education by enabling teachers and students to realise their potential.This is our 'higher' purpose and ambition that encompasses everything we do; it's what we are passionate about, what inspires us and what makes a difference to all our customers, stakeholders and society.


At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes -

·Competitive salary

·25 days annual leave rising to 30 days, plus all Bank Holidays and additional Christmas leave

·Highly competitive contributory pension scheme with company contributions

·Life assurance

·An enhanced maternity/paternity scheme

·5 paid days per year for voluntary service

In addition we offer support for qualifications and several lifestyle benefits including flexible working, social activities and an employee assistance programme.


AQA's main two offices are in Guildford and Manchester and are located on the towns' University Campuses with train stations and several car parks within walking distance. Both have an onsite subsidised Bistro and breakout areas as well as access to outdoor areas on the campuses and good access to local shopping and transportation networks.

How to apply

To apply for this role, in one document, please submit the following to our website:

An up to date copy of your CV along with a supporting statement that addresses the criteria set out, using examples to demonstrate how you meet the essential requirements. Please include your current and expected salary.

Closing date for applications is 10am 29th October April 2019. Telephone interviews will be held week commencing 4th November with Face to Face interviews being held week commencing 11th 2020.

No applications from agencies, thank you.

AQA is an equal opportunities employer and welcomes applications from all sections of the community. AQA is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment. Our Safeguarding Policy is available on our website.

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