HR Systems Manager - Success Factors

Michael Page Human Resources
London, UK
19 Oct 2019
22 Oct 2019
Contract Type
Full Time
A private education company who buy and build schools globally are looking for a HR Systems Manager - Success Factors to join their Human Resources and Personnel team in London.

Client Details

A private education company who buy and build schools around the world


HR Systems Manager - SuccessFactors

SuccessFactors Subject Matter Expert (who sits within the HR function reporting to the Group HR Director)

  • Manage Themes and the Home Page (the look and feel of the system)

  • Assign and remove Proxy Access

  • Assign and maintain role based permissions for HR and line managers

  • Drive continued rollout of Customised Time Off Configuration

  • Launch and administer Goal Setting and Performance Review (PMGM) forms in the system in conjunction with HR lifecycle calendar

  • Deliver Custom Built reports and support standard reporting creation in region and country

  • Own training associated to administration tools, goal and performance management including creation of training materials

  • Create and distribute reference sheets for main functions and process flow charts for problem resolution

  • Train the trainer (HR Managers in country) and provide additional ongoing training support expertise

  • Modify workflow notifications and alerts

  • Collect and migrate data into SF as new acquisitions are onboarded; co-ordinate data validation

  • Act as master data manager globally

  • Maintain dropdown lists and manage company settings in the system associated to fields as required to be changed

  • Drive standard functional modifications to the system (out of the box)

  • Personalise changes in line with local legislation requirements at a functional level as required

  • Lead and co-ordinate on-going system testing

  • Be the primary Point of Contact with AKT (3rd party support vendor) for escalation issues

  • Help troubleshoot system errors associated to the system, including escalating to AKT and SuccessFactors through their ticketing system to establish the desired resolutions


Experience required for the HR Systems Manager - SuccessFactors in London:
  • Significant experience with SuccessFactors and training

  • Must have experience solid experience in the Employee Central and Performance & Goals Modules

  • Must have experience in delivering training in Employee Central and Performance & Goals Modules to the users

  • Must be able to design and develop training manuals

  • Must have exposure to working across multiple countries

  • Must be the central contact between the users and the external vendor company

  • Must have strong technical experience in SF

  • Communication skills are critical

Job Offer


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