Business Support Manager Telecoms

Jarvis King
London, UK
20 Oct 2019
03 Nov 2019
Contract Type
Full Time
Business Support Manager

Sector: Civil Engineering - Telecoms

Location: Central London

As a Business Support Manager, you will be working within a specialist team building the new FTTP / FTTH network, also delivering Ethernet and Mobile solutions, this role will be responsible for liaising with senior stakeholders, including customers, suppliers, external regulatory bodies such as OFCOM.

The Business Support Manager will be reporting to the managing director of engineering, who reports straight into the CEO, this role is also responsible for managing partnerships with local authorities, community & educational groups to greatly improve broadband speeds and coverage.

For this role, it would be fantastic if you have a good engineering background and understanding of the communications industry.

Results for deadlines and timings are often highly demanding, this time and people management are key.

What we need for this role:

Experience within the Civil /Utilities / Fibre optic network comms sector
Degree in business/technical/professionalAccountabilities:

Coordinating and distributing information throughout the organisation, often via other business managers, of a technical nature to various field teams
Risk management
Budget holder, both approving spend and organising reward events
Reviewing and coordinating service, fibre and network delivery
Briefing the MD on current issues, track actions,
Preparing the MD for key internal and external stakeholder meetings that will include customers, suppliers, and external regulatory bodies with a view to managing and resolving escalations.You'll also be engaging with and managing both internal and external stakeholders on behalf of the MD including customers, suppliers, regulatory and political bodies, Exec members and Senior Management Team (SMT) with the delegated authority to influence in the MD's absence and with authority to pre-empt & taking decisions on the MD's work stack, business management projects, and escalations

Passionate about delivering an excellent end to end customer experience with an outstanding history of delighting customers. Able to work effectively at board level with the ability to drive change and motivate teams to deliver exceptional performance.

This is a permanent role with an exceptional career trajectory.

Excellent benefits and working environment.

Keywords: Telecoms. Civil Engineering. Business management. Operations management. Utilities. Fibre optic network. Communications sector

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