Junior Application Packager / 2nd Line Support Analyst - 30k-40k ?

Comtecs Limited
West Sussex, UK
14 Oct 2019
26 Oct 2019
Contract Type
Full Time
Junior Application Packager / 2nd Line Support Analyst - AdminStudio InstallShield, SCCM 2012, Windows Desktop environments, .MSI Packaging, 2nd line Support, User Support. Crawley, West Sussex, £30k - £40k +Bonus +Benefits

Corporation seeks Junior Application Packager / 2nd Line Support Analyst to assist with application discovery, testing, packaging and deployment of .MSI based applications to a Windows Desktop environment utilising SCCM. As a Junior member of the team you will use your 2nd Line User Support experience combined with exposure to Application Packaging to assist with the monthly deployments.

Working within a Wintel infrastructure environment you will work within a team of SCCM Analysts and Application Packagers to package and deploy a large number of applications ranging in size, nature and complexity to multiple office locations across EMEA. You will focus on the packaging of .MSI apps relating to MS Office, Java, Adobe Flash & Acrobat Reader prior to the team's deployment to 5000 users across Europe using SCCM 2012. You will liaise with users via a remote support tool AutoIT and resolve / escalate issues relating to problems with packages as and when they fail during this monthly deployment.

Over time you will develop skills with SCCM 2012 including Gold Image builds, SCCM Reporting and the packaging of more complex 3rd party and bespoke applications.

We are searching for an 2nd Line Support Analyst / User Support Analyst / Junior Application Packager who has solid 2nd line user support skills and experience supporting users at the desktop combined with some exposure to application packaging and SCCM. You will seek to focus on packaging and SCCM and be committed to developing your skills in this area whilst drawing upon your experience in desktop support. You will ideally have experience packaging .MSI apps utilising contemporary tools such as AdminStudio InstallShield, Orca or Wise and potentially have had exposure to SCCM. You will be very familiar supporting Windows 7 / Window 10 desktop environments employing MS Office technologies including MS Office 3565. Finally, you will be a well organised individual with strong attention to detail and documentation skills and aiming for a career focussing on SCCM and Packaging in a Wintel Infrastructure environment.

Location is easily commutable from Brighton, East Sussex or Croydon, Surrey. Also from South West London (45 minutes from Victoria or London Bridge).

This job was originally posted as www.totaljobs.com/job/88289311

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