Motor Claims Handler - Northampton

B C T Resourcing
Northampton, UK
14 Oct 2019
25 Oct 2019
Contract Type
Full Time
We are a growing and successful single service law firm, with an excellent reputation within the market, providing motor and liability claims services to the corporate self-insured market.

Part of the UK's largest TPA company, Gallagher Bassett, with 7 offices in the UK, we are also part of The Gallagher Group, the world's largest Casualty TPA.

The successful candidate will be working within a growing team whilst being responsible for every aspect of their own caseload. Supported by a full training programme, the successful candidate will have a structured and realistic opportunity to progress their career within a law firm.

We value our people and support them in their chosen career path, providing support with professional qualifications and technical expertise and have a proven track record for progressing individuals' careers.

Responsibilities and Duties:

Investigation of merits of third party claims;
Telephone and correspondence negotiation with third parties, third party insurers and third party representatives to agree settlement;
Capture of third party hire and repair;
Instruction of own repair, hire provision, loss adjusting and investigation support partners;
On all handled claims ensure full compliance with all office protocols, client service level agreements and client 'key performance indicators;
Compliance with industry leading data integrity standards;
Investigation and handling of suspected fraudulent claims.

Qualifications and Skills


Motor claims handling experience;
Working knowledge of pre-action protocols;
Experience in negotiation with third parties and legal representatives both written and spoken;
Proven ability to assess and decide on legal liability;
Be able to demonstrate excellent levels of planning and organisational skills and team work;
Good levels of communication skills both written and spoken.


Excellent remuneration and benefits package which includes:
Annual bonus scheme;
Enhanced pension scheme;
Life Assurance;
Private Healthcare;
Qualification support;
Vibrant office environment;
Free parking.

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