Senior Pensions Administrator

Focus Resourcing
Wokingham, UK
20 Oct 2019
30 Oct 2019
Contract Type
Full Time
Working for a prestigious Pensions company you will be providing an effective and efficient pensions administration service to Administration clients, whilst participating in achieving team objectives and actively contributing to the overall objectives of the Company. The successful individual will play a key part in the overall success of the Company.

You will be performing all intermediary and complex pensions administration and project related tasks, including taking day to day responsibility for an assigned Administration's client portfolio.

The role:
  • Managing day-to-day activities of staff to ensure efficient and effective delivery of client work to agreed deadlines to comply with legislative and client's requirements.
  • Acting as a key member of the pension's administration team, providing support to the assigned team leader and where applicable, deputising for team leader when absent.
  • Day to day management of client relationships with trustees, scheme members and corporate clients, acting as first point of contact where applicable, taking a proactive stance to gain an extensive knowledge of their assigned client portfolio.
  • Project managing projects such as renewals, benefit statements, life assurance, PHI and life styling/investment switches. Handling any data processing and administration tasks, ensuring projects are fully monitored and completed in line with customer and legislation requirements.
  • Ensuring standard documentation is scheme specific and incorporating them into existing procedures.
  • Handling complex pensions queries and pensions consultative advice.
  • Performing complex manual benefits calculations.
  • Managing ad hoc projects and exercises, e.g. bulk mailshots to scheme members.
  • Updating relevant pensions administration databases and systems.
  • Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management.
  • Monitoring on going procedural developments and implementing changes to procedures where required.
  • Checking of work completed by more junior staff at associate and senior associate levels, including calculations, correspondence, reports and data updates.
  • Contributing to technical sub-committees (TSC) and technical administration discussions.
  • Ensuring the billing process is processed to deadlines.
  • Take part in marketing and new business activities including completing tender responses, attending pitches and presenting at site visits.
  • Working closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support and ITM (3rd party IT software provider).

The person:
  • Able to demonstrate a thorough knowledge of pensions administration activities and can apply this knowledge to any scheme.
  • Previous pensions administration experience of Defined Contributions (DC) schemes including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and life styling/investment switches. This role is likely to appeal to individuals with a minimum of 5 years' experience although not exclusive as all applications will be considered on an individual basis.
  • Experience of current pensions legislation and framework is essential, especially the regulatory requirements of the various Pensions and Finance Acts which impact on pensions administration.
  • Experience of checking and mentoring more junior members of staff is required.
  • Third party pensions administration experience preferred, although strong all-round experience within an in-house pensions department, which is not purely process driven will be considered.
  • Previous presentational experience would be of distinct advantage to assist with client meetings and new business development activities.

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