Operations Manager

PMD Recruitment Solutions
Manchester, UK
02 Oct 2019
02 Nov 2019
Contract Type
Full Time
Operations Manager - Manchester


Years of experience in the installation, maintenance and repair of lifts, escalators, loading systems and mobility equipment. They pride themselves on working in partnership with a diverse portfolio of customers across a wide range of sectors.

Job Description

The Operations Manager will predominantly manage, organise & oversee day to day running of the repair team in order to deliver an efficient and effective lift repair service to clients.

Main Duties
  • Process orders, including control of stage payments.
  • Carry out site inspections including scope of work, details of specifications, identification of parts required and programming of all works.
  • Order parts to budget and ensure delivery to timescale.
  • Maintain stock control.
  • Liaise with customers to ensure client satisfaction and manage customer expectations.
  • Supervise a team of Engineers, Labourers and Subcontractors.
  • Motivate team to meet regional targets.
  • Monitor workload ensuring completion of jobs to timescale.
  • Process timesheets.
  • Record and report on job closures and costings.
  • Report on monthly completion figures.
  • Generate client quotations.
  • Maximise and generate repair sales.

Skills & Qualifications
  • Ability to communicate effectively with management at all levels of the organisation both internally & externally
  • Good motivational skills
  • Strong negotiation skills
  • Exceptional organisational skills
  • Awareness of external customer needs
  • Previous supervisory experience
  • Qualified / time served Lift Engineer
  • Good all-round understanding of Microsoft Office applications.
  • Full driving licence
  • Ability to think analytically

  • Very Competitive Salary
  • Bonus Scheme
  • Company Vehicle
  • Mobile Phone
  • Laptop

If you would like any more information and would like to discuss further please don't hesitate in contacting James Dawson - Director

This job was originally posted as www.totaljobs.com/job/88168499

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