Pensions Officer

Opus People Solutions Ltd
Northamptonshire, UK
20 Oct 2019
04 Nov 2019
Contract Type
Full Time
About the job:

We are recruiting on behalf of our client, Northamptonshire County Council, for a Pensions Officer to administer a portfolio of pensions casework, to high standards of accuracy and attention to detail. You will be able to identify the provisions of the Local Government Pension Scheme Regulations, Orders relating to the Police and Fire Pension Schemes, as well as legislation applying to associated compensation schemes and all appropriate overriding HMRC and pension.

Workload may include benefit calculations, communications, data input and validation, and checking of colleague's casework.

Northampton, Northamptonshire (NN1)
37 hours per week - Mon to Fri - between 08:00 and 18:00
£12.89 per hour
Three-month initial assignment, permanent position subject to performanceAs Pensions Officer, you will:

Ensure incoming casework is correctly logged onto workflow system (using Altair) and allocated according to team priorities, ensuring good customer care, is maintained, in particular keeping the member informed of progress while ensuring that all casework is processed in line with the agreed processes, SLA/administration strategy and relevant legislation and that appropriate audit trails are complied with.
Check information from a variety of sources, e.g employers, LGSS HR & Payroll, HMRC and update records, ensuring the data is accurate. To check accuracy of record checks, regulation interpretation and calculations carried out by other Pensions Staff commensurate to team specialism and continually review accuracy to ensure comprehensive and effective understanding.
Provide advice and information to employers, scheme members, pensioners and dependents regarding pension processes to ensure efficient and effective administration of casework for the Police, Fire and LGPS Schemes.
Contribute to the Office Management procedures, such as maintenance of integrated letters, office supplies, task management, internal training and interfaces.
Ensure all issues are appropriately addressed in each case so that appropriate judgments on what needs to happen can be made within prescribed timescales. In conjunction with Team Leaders determine any changes in process behaviour that may be necessary resulting in further training as necessary.
Provide support, where appropriate to the other Pension Officers in the execution of their respective duties.
Ensure the Council's equal opportunity policies are know and adhered to by staff.
Carry out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post.

What we can offer you:

Holiday entitlement of up to 31 days per annum, pro rata (including bank holidays).
Permanent equivalent council pay rates offered after 12 weeks
3% pension contribution from employer
Flexible working hours
Opus candidates hear about jobs first
Opportunity to apply for permanent positions as an 'internal candidate'
Consultants based on site within Angel Square
Gain experience to support permanent applications
City centre location - great public transport links (Angel Square)
Modern office facilities
Onsite canteen

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