Telesales / Account Manager

Smart Moves Recruitment
Milton Keynes, UK
19 Oct 2019
24 Oct 2019
Contract Type
Full Time
Telesales / Account Manager

Paying £15.38 per hour


Are you available immediately?

Do you have telesales experience or Account management

Position Summary:
  • Drive the achievement of target utilisation and successful qualification.
  • Provide expert advice on the training required to successfully complete all qualification paths
  • Attend weekly utilisation meeting to assess performance; offering suggestions for improvement or substitutions where necessary
  • Engage with the Network Delegate Training Coordinators to coach and guide on promoting and booking training for their delegates
  • Raise concerns regarding incomplete action plans and escalate unengaged Retailers to the NECs
  • Attend Brand reviews to offer overview of Network performance against targets
  • Attend internal Contract meetings to provide the voice of the Network when creating or developing training content
  • Conduct an assessment readiness summary with the delegate prior to booking assessment
  • Work closely with the Development and Assessment team to offer a supportive delegate experience at assessment, understand the feedback and provide a further development plan if necessary
  • Offer professional and informed information to stakeholders when requested, ensuring that all reporting requests follow the correct process
  • Engage with monthly Network Engagement meetings offering ideas for continuous improvement, best practice and Network insight

Target Profile/Experience:
  • Knowledge of People Development or the Retailer Network
  • Confident communicator who can build strong relationships and create links with multiple stakeholders
  • Ability to influence internal and external stakeholders
  • Organised individual who can co-ordinate various work streams
  • Resilience and tenacity
  • A good understanding of excel

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your CV and application for this role will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. However, to keep up to date with all our recruitment activity, please follow us on Twitter, like us on Facebook and check out our vacancy page on our website.

Smart Moves Recruitment is an Equal Opportunities Employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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