3rd Line support technician

Recruiter
Vibe Recruit
Location
Bridgend, UK
Salary
Competitive
Posted
17 Oct 2019
Closes
26 Oct 2019
Ref
1280422945
Contract Type
Permanent
Hours
Full Time
3rd Tier Engineer

Bridgend

Full time - permanent role

£35,000 - 42,000 pa dependant on experience

An exciting opportunity to join a revamped department with an emphasis on maintaining optimal service levels, whilst adhering to published SLAs and offering industry-leading support to clients in England and Wales.

To be considered for this role, you must hold the below qualities and experience.

Experience of:
  • HP servers - SANs and server clusters, VMWare and Hyper-V
  • Office 365 (SharePoint, Exchange)
  • HP managed switches
  • VOIP services
  • FTTC/Leased Line broadband technologies, including MPLS connectivity
  • Sophos XG firewalls
  • Enterprise level backup solutions - VEEAM, Datto, Acronis
  • Sophos Central managed anti-virus

Qualifications:
  • A minimum of 1 MCSA certificate
  • 5+ years' experience at 3rd Tier
  • Experience of working on a busy Managed Service Desk, dealing with SMEs and multi-site organisations
  • An understanding of service SLAs

Training and development:

The client provides a fantastic training plan:
  • Fully funded instructor-led MCSE courses and examinations (onsite at London or Bristol, with all expenses paid)
  • The successful candidate will be expected to work towards the following certifications:
    • MCSE: Azure Solutions Architect Expert
    • MCSE: 365 Enterprise Administrator Expert
    • MCSE: Core Infrastructure
  • Vendor specific product training will also be provided (Gamma, Sophos etc.)

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Similar jobs

Similar jobs