Pension Product Manager

Recruiter
Fidelity
Location
Ashmead Green, UK
Salary
Competitive
Posted
18 Oct 2019
Closes
21 Oct 2019
Ref
1264320639
Contract Type
Permanent
Hours
Full Time
About the opportunityAbout the UK BusinessFidelity's UK Financial Services manages or administers £70bn of customers' assets. The business supports the investment needs of more than one million UK customers across four channels: Personal Investing; Wholesale; Advisory and Partner Services, and Workplace Investing. Already a leading provider in the mutual funds, advised platform, direct-to-consumer and DC pensions markets, the business has ambitious growth plans. By combining its distribution strengths with the investment expertise of the Fidelity group, the business is ideally positioned to fulfil its goal of becoming a leading UK provider of retirement solutions.About the Product GroupWithin the UK business, the product group provides a centre of excellence for the management and development of products and services for the UK distribution channels. The team is responsible for developing brand new products, as well as developing and maintaining market leading, competitive, compliant and efficient products for the UK business. This includes analysing changes in legislation, technology, demographics and customer behaviour to identify opportunities to enhance the existing product set and create brand new products and services. This is about more than just keeping the lights on; we drive change to ensure Fidelity is the first choice for customers, employers and advisers when considering where to invest their or their clients/employees money. In practice, this means the team manages the UK business product strategy for retail (SIPP) and DC pensions, ISAs and the General Investment account, along with any tools and services which are required across products and channels. The team is the key interface between the channels and the operation and technology teams to ensure that all change is co-ordinated to deliver maximum return for our investment, that we build solutions once and that they are scalable & efficient. We need to understand the target clients for our distribution teams, their needs and goals then ensure our solutions meet those needs.Role OverviewYou will work alongside a team of other product managers and take ownership of initiatives ensuring that we meet our commitments to the business and our customers. You will be expected to maintain and develop a deep understanding of our products and how they are differentiated from those of our competitors and use this knowledge to help deliver business advantage for Fidelity.Fidelity's pension products include workplace and retail pensions and retirement products. As a senior product manager you will be responsible for management and development of Fidelity's pension products. Whilst you may specialise in one pension product, you will also get involved in the development of the other pension products the group is responsible for.Key responsibilities Effectively interfacing between the channels and the functional departmentsWork with the business channels to understand customer requirements as they relate to the products you are responsible for ensuring these are carried through to developmentEqually, work with the functional teams in Fidelity to understand their requirements and factor these into current and future developmentAct as the "go to" person for the business in relation to your product set answering questions and providing product expertise as requiredUnderstanding the competitive landscapeForm a good understanding of competitor products identifying points of differentiation with Fidelity and using this to inform development and positioning of our productsKeep abreast of regulatory change that affects your products and work with Pensions Technical and oversight teams to ensure we interpret their application to our productsProvide competitive insight to the sales and marketing teams to help them differentiate Fidelity in the marketplace and so better achieve their business goalsDeveloping and maintaining market leading, competitive and compliant products and services:Support the definition of the rolling product roadmap ensuring we have laser focus on near term priorities while always having a clear understanding of the long-term direction of travelEnsure we accurately evaluate and monitor the commercials underlying our products and that we use these to inform how we deliver changeSeek to deliver operational efficiency and scalability by working with functional teams to understand pain points and potential areas for changeEnsure all interested parties have a clear understanding of what is, and what is not, in scope at any time and when it will be deliveredAct as product owner on change projects ensuring all participants have a clear understanding of business requirements and making decisions quickly and effectively to ensure the pace of development is maintained and that change is developed on time, on scope and within budgetMaintain a culture of continuous improvement by constantly evaluating the products against customer needs to ensure we maintain a market leading positionEnsure the products meet with all current and proposed regulatory requirements, supporting the development of changes to ensure ongoing compliance.Ensure products are developed and maintained in line with treating customers fairly, conflicts of interest and other relevant policies.Be responsible for detailed product MI and associated commentary ensuring we deliver value added and actionable insight to the businessEnsure that product specifications and internal product materials are kept up-to-dateBeing the product representative internally & externally to Fidelity:Maintain and develop your technical knowledge of pensions and retirement to ensure you stay abreast of our ever changing environmentRepresent Fidelity externally through participation in industry bodies and supporting channel functions with client meetingsSupport public policy and government liaison through defining and articulating Fidelity's view point on legislative direction and responding to formal consultations.Other Work closely with other pension product managers to maintain an understanding of their products and provide support for each other where necessaryAct as people development manager for less experienced product managers to ensure that they have clearly defined development paths and are supported in achieving their development goals.About youCandidate credentials Experienced pensions professional with experience of delivering pension change either through product development, consulting or operational change management,Strong knowledge of retirement products and services and a demonstrable understanding of current trendsCore understanding of the legal and regulatory environment in which our business operates and how this is changingAbility to communicate effectively with individuals at all levels in the organisationAttention to detail and an ability to complete fully on deliverablesStrong sense of personal ownership and responsibilityProven ability to work within a team and to influence others to get the job doneAbout Fidelity InternationalFidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future.Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.Find out more about what we do, our history, and how you could be part of our future at:Applying to this Job Role: Please note you are only required to upload your CV/Resume to the application screen.Full time

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