Junior Commercial Account Manager

Inex Associates
Leeds, UK
19 Oct 2019
01 Nov 2019
Contract Type
Full Time
Junior Commercial Account Manager

This is a dynamic and exciting new role created to support the continued success of our account management department who are responsible for looking after our valued customers. You will be working in a friendly, fast paced environment and will be responsible for ensuring the maximum potential is realised from within our customer base. The candidate must be extremely hard working, driven and have a passion for building ongoing relationships with customers, whilst delivering a high level of customer service.

Reporting to:
Senior Commercial Account Manager.

Key Activities

• Supporting the business' volume and margin ambitions by nurturing ongoing relations with existing customers via proactive telephone and email contact.

• You will be part of a team undertaking commercial activity to ensure the maximum
use of our products and services by a defined group of customers.

• Hitting business volume and gross margin targets for a defined group of customers.

• To deliver a proactive service to customers, leading to better relations thus
increasing their lifetime value to our business.

Key Measures

• Create and maintain good quality and ongoing relationships with key customers.

• Evidence of frequent contact with the defined customers.

• Volume and margin targets.

• Reduce attrition.

• Contribute to a happy and inclusive working environment.

Key Skills

• Experience in a role that involves dealing with customers to generate and maintain business or similar environment is desirable.

• Good telephone manner particularly query handling, negotiating and delivery of customer service.

• I.T. competency, particularly in Microsoft products.

• Good organisation and the ability to independently manage your own workload.

• Good time management and attention to detail.

The Team
We are a close-knit group that know a thing or two about fuel cards and go the extra mile to help our customers manage their fuel. We work with every kind of business, from small and medium companies to large organisations operating nationwide, providing the same level of service to all: friendly, personal and reliable.
This role description is not exclusive. This person may be required to undertake other duties commensurate with the role as directed by the Senior Commercial Account Manager.

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