Registered Manager

Kpi Recruiting Limited
Havant, UK
29 Sep 2019
25 Oct 2019
Contract Type
Full Time
Our Client is a family-run company local to Hampshire, providing support to our clients in their own homes. They are proud to be leading the way in their approach - providing high quality care with 'the human touch'

This growing company is looking for an experienced and ambitious branch manager to oversee all functions of the new location from the hiring of employees to managing customer relations to implementing business strategies. Applicants should have a good combination of analytical and communication skills as well as the ability to adapt to a constantly evolving industry. The ideal candidate should be excited about building a great team and establishing a good rapport with new and existing clients in the area. they're specifically looking for natural leaders who know what it takes to guide a team to success in a new business region. The successful candidate will value teamwork, transparency and accountability above all else And have the drive to achieve OUTSTANDING CQC rating

Requirements for Registered Branch Manager
  • Experience of working with older people - minimum of 5 years -preferable domiciliary adult care
  • Understanding the needs of older people
  • Experience of working in an operational management role - min. 3 years - preferable in adult care (run branch with minimum 1000 hours of care calls weekly)
  • Achievement of a GOOD or OUTSTANDING CQC rating
  • Maximising income through selling services (preferable record of growing a business / branch)
  • Budget Management and cost control
  • Knowledge of the statutory and regulatory requirements and their relevance to the post (CQC)
  • Experience of care assessment, risk assessment and care planning
  • Conducting Interviews and Disciplinary meetings incl. hiring and dismissing staff

Job Knowledge of Registered Branch Manager
  • In depth understanding of all duties and responsibilities of all roles in a care team (incl. specialised care duties, coordinating, client assessments, risk assessments etc.)
  • In depth knowledge of all care related tasks and duties (not just the 'Hows' but also the 'Whys')
  • Comprehensive knowledge of all company policies and procedures
  • In depth knowledge of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services
  • Excellent managerial skills (e.g. time management, organising, planning and executing, motivating etc.)

Responsibilities of Registered Branch Manager
  • Recruit appropriately qualified and experienced staff in accordance with company role specifications
  • Ensure that staffing meets the standards and levels as set out in the staffing plan
  • Conduct employment checks in accordance with company policies, for example references and DBS checks
  • Ensure that all staff complete full Induction Training in accordance with Company policy and are Sign-Off before commencing work
  • Ensure that the probation process is followed strictly and contribute to decisions regarding ongoing employment of staff
  • Ensure that all staff attend their statutory refresher training
  • Assist in planning and updating of qualifications and contributes to personal development of self and others in line with personal and organisational objectives
  • Provide regular supervision and annual appraisals in accordance with company policies and standards set by the Regulatory Body
  • Conduct Return to Work meetings for direct reports manage sickness and absenteeism in accordance with Company policy and procedure
  • Involvement in disciplinary, capability, grievance and other people management procedures in accordance with Company policy and procedures
  • Ensure that Team Leaders conduct regular team meetings in line with Company policy and procedures
  • Delegate responsibilities based on competence of staff and needs of the Company and review in order to promote teamwork and communication
  • Ensure and/or undertake verbal debriefs with staff as required and necessary and ensure relevant paperwork is completed (daily Huddles)
  • Ensure that staff exhibit the values set out by the Company and uphold standards of behaviour in accordance with Company policies
  • Have all the necessary policies, procedures and systems in place required for the effective running of the branch.

Benefits of Registered Branch Manager
  • Ongoing personal development and career progression
  • Support from other registered branch managers and their teams
  • Your staff are trained for the Care Certificate and refreshers through our own Academy
  • All systems, processes and procedures are in place
  • Paid yearly MOT Certificate *
  • 1x Uniform provided
  • Staff Christmas party
  • 20-minute massage per month
  • £50 referral bonus*
  • £25 for each completed recognised course
  • Staff family fun day and other staff events

Job Type: Full-time

Salary: £30,000.00 to £40,000.00 /year

  • management: 5 years (Required)

  • driving (Required)

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