Project Manager - Application Hosting

Recruiter
Northgate Public Services
Location
Bracknell, UK
Salary
Competitive
Posted
19 Oct 2019
Closes
01 Nov 2019
Ref
1256961389
Contract Type
Permanent
Hours
Full Time
Company Description Here at NPS we have a simple set of values that sets out who we are as a company. We are: Intelligent - we make the right choices Involved - our enthusiasm creates energy Innovative - we always ask what's next Our business is all about making lives safer, healthier, better managed and mobile Our software underpins critical police, health, housing and local government services, ensuring delivery of the right data at the right time to protect and improve people's lives. We're as committed to the positive social outcomes of our customers' services as they are, which means we put people first. In the interfaces and systems we design, and the software support and development service we provide. Our story Across the world, billions of people every day rely on the services and benefits provided by their police, health services, housing and local government. Their home, welfare, wellbeing and security often depend on them. We create and manage the software that connects people with these services. We design smart interfaces and data processes to ensure services are easy to use, always on, relevant, accurate and trusted. Using internet, mobile and AI technology, we are designing new tools that maximise the positive experience people have of critical services, and helping to make sure they are safer, healthier, better managed, and able to organise their life on the go. Working closely with our customers - the service providers - we define people's needs today and in the future - and work intelligently to continuously improve our software products and data management. Our software underpins the performance of our customers as they serve their customers. Our constant focus is making sure our software is stable, efficient, cost efficient and secure. We're proud of the role we play, improving people's lives through dependable critical services. With a growing number of customers globally, we're going to make a difference to millions of people more. Based in the UK but working around the world, our 2,000 employees help improve the services that matter most. We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide - this brings in new opportunities without limits for growth and innovation. Job Description The Project Manager will be responsible for the day today delivery and management and reporting of customer focused cloud hosting, new Service & System take-on projects and internal IT Shared Service technology roadmap projects. Duties & Responsibilities * Development and maintenance of project documentation including PIDs, plans, governance documents, progress & highlight reports, etc. * Management of project resources in a matrix management environment. * Identifying and managing project risks and issues, including appropriate mitigation. * Reporting on the status, progress against milestones, issues and risks, and budget. * Managing project related Change Requests. * Liaison with customers, partners, third party suppliers, as required. * Adhering to ITSS and corporate policy and procedures with regard to the delivery process. * Support the process of designing and implementing the solution by engaging with service and technology design teams. * Ensure smooth and successful hand-over to operational and support teams for the ongoing delivery of service. * Manage relevant procurement activity for the project. * In conjunction with appropriate account resources, manage any commercial issues as a result of changes in project deliverables or scope identified throughout the transition or project management process, internally within NPS and with the customer and any third party organisations. * Obtain sign-off by the customer at appropriate stages of the project delivery. * Seek to enhance the NPS Project Management Process through continuous improvement initiatives updating processes and documentation as appropriate. * Behave in ways that actively contribute to the long terms strategic objectives of NPS. Qualifications Required Knowledge and Experience: * Excellent Project Management experience particularly in relation to applications cloud hosting, SAAS and technology upgrades * ITIL certified to a Foundation level * Able to plan, organise and control all aspects of project delivery * Demonstrable ability to lead and motivate a cross functional virtual or matrix project teams * Good technical knowledge and have ability to understand and communicate technical solution details to both technical and non-technical audiences * High Level of personal resilience * Ability to work in a fast pace, deadline oriented environment * Ability to manage multiple projects and conflicting priorities * Strong presentation skills and ability to present to external customers and partners * Excellent verbal and written communication skills * Flexibility around business travel * Power-user of office automation applications (Such as Word, Exc

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